Smith Imports

Great customer service, the whole Team was great. The whole purchasing process was made simple to follow. I am a returning customer because of the staff there. whole purchasing process was made simple to follow. I am a returning customer because of the staff there. More

Johnny Smith was awesome to deal with as was Smith Import team! Not your usual dealership experience! No high pressure - just pure customer service.... will definitely use Smith Imports again for our next team! Not your usual dealership experience! No high pressure - just pure customer service.... will definitely use Smith Imports again for our next auto! More

One of the best car lots I’ve ever dealt with ! I purchased a Mercedes-Benz c class with all of the extra trims besides the self parking with a warranty included that was priced lower than its blue b purchased a Mercedes-Benz c class with all of the extra trims besides the self parking with a warranty included that was priced lower than its blue book value . Later that night I ended up being stuck on the highway because the belt in the car snapped while I was driving . Knowing that Tennessee is a state that once you drive off the lot you’re responsible .I was afraid of what was going to happen . I spoke with them and they immediately told me to take it the Mercedes-Benz to fix but come and pick up a loner vehicle until mines was fixed. They also gave me the choice of trading mines with any similar priced car on their lot or canceling the deal altogether. I ended up changing mines for another c class which has been perfect with no issues. Johnny was a great salesman who constantly checks with you to make sure your happy while not pressuring you also. Me and fiancé have decided this will be the only car lot we deal with going forward. I highly recommend them to anyone looking for a Mercedes-Benz. More

Very professional and the Coustmer service was excellent! I would highly recommend them to everyone! My sales person Kayla Bunch was very nice and good and helpful! I would highly recommend them to everyone! My sales person Kayla Bunch was very nice and good and helpful! More

Great customer service and they were willing to go the extra mile to get it done. I will definitely recommend this group and will definitely use them for my next purchase extra mile to get it done. I will definitely recommend this group and will definitely use them for my next purchase More

Have bought several cars from Ms. Keltner and each time my experience is better than before. She is always helpful, never pushy, and always does exactly what she says. She is a credit to Mr. Smith’s organi my experience is better than before. She is always helpful, never pushy, and always does exactly what she says. She is a credit to Mr. Smith’s organization. More

This was the best experience I’ve had in purchasing any car and especially online. Mr Johnny Smith made this so easy. He had everything done in a matter of days. I was worried because the dealership was in car and especially online. Mr Johnny Smith made this so easy. He had everything done in a matter of days. I was worried because the dealership was in another state. Mr. Smith made sure once the deposit was made that the car would be mine. We started working on my purchase on a Friday and due to a holiday on that Monday I had my car that Tuesday and I’m in love with it. I truly recommend Smith Imports if me or my family have to purchase another car. Thanks again Smith Imports and a very special thank you to Mr Johnny Smith. More

Great service. I had excellent communication both during and off working hours. Highly recommend this company when purchasing a vehicle. They took care to make sure everything was as it should and off working hours. Highly recommend this company when purchasing a vehicle. They took care to make sure everything was as it should More

I was looking for a car for several months with many missed opportunities! Kayla stuck with me and was extremely helpful! I would refer anyone to Kayla and Smith Imports. missed opportunities! Kayla stuck with me and was extremely helpful! I would refer anyone to Kayla and Smith Imports. More

Special thanks to Johnny and Kayla at Smith Imports for assisting us with purchasing a super nice ford mustang convertible for my son. He is excited about the car and we were extremely satisfied with the assisting us with purchasing a super nice ford mustang convertible for my son. He is excited about the car and we were extremely satisfied with the process. More