Smith Haven Chrysler Jeep Dodge Ram

I went to this dealership to purchase a new car and trade in an older model. Salesperson told me I would get the best deal on a lease. Ended up taking an extra 4k from me. I figured it out a week later, m in an older model. Salesperson told me I would get the best deal on a lease. Ended up taking an extra 4k from me. I figured it out a week later, my mistake. I went back to the dealer and was told that this should not have happened and apologized. Also was told that if I come back for another car, they will make it up to me. I went back because they offered me a special deal to buy a new Town & Country and get me out of the lease a year early. The value of the lease vs. current market value was exactly 4k against me. Told me they would make up for the last time and eat the difference. Worked out the deal to purchase and gave me a competitive rate, but the payment seemed a little high. I checked with my bank and they beat the rate by a half of a percent but their payment amount per month was much less than what Smithaven was offering me, and not adding up. Checked into it further and found that they hid the 4k in my new purchase, figuring I would not notice. Went back to the dealership and spoke the the GM, with the owner behind him. He told me that couldn't be true but was embarassed when I presented the dealer price work up sheet (the salesperson forgot to take it from me because he got involved with another customer) and it showed that I was correct. The owner said nothing and needless to say, I walked out. I would never go there again, there are better dealerships on Long Island to buy from if you want a Chrysler product. More

I had purchased a vehicle from Smith Haven in the past which was a very positive experience and decided to give them another try. I am glad I did. My wife and I felt very comfortable with our sales rep, J which was a very positive experience and decided to give them another try. I am glad I did. My wife and I felt very comfortable with our sales rep, Jeff. He took his time and listened to us. We didn't feel pressured at all. He explained vehicle options and was very knowledgeable regarding the vehicle we were interested in. He was able to answer our questions throughly. All the staff at Smith Haven Automotive Group were very pleasant and seemed genuinely concerned with assisting us in our vehicle purchase. I would definately recommend Smith Haven and I would purchase another vehicle from them again. More

Dave and the Smith Haven crew were friendly, understanding and competent. They helped me find exactly what I was looking for. I did not feel any pressure to purchase, it was an amazing experien understanding and competent. They helped me find exactly what I was looking for. I did not feel any pressure to purchase, it was an amazing experience. They found me the perfect Jeep Liberty and I could not be happier! I will recommend all of my friends and family to the Smith Haven dealership because I know that they will take care of them! More

I went to three Jeep dealerships in my search for a Grand Cherokee and had the best service from Smith Haven Jeep. Mike Horan and Vito in finance were very helpful when it came to selecting the best model at Cherokee and had the best service from Smith Haven Jeep. Mike Horan and Vito in finance were very helpful when it came to selecting the best model at that was within my budget. I recommended this dealership because the people are friendly, and they offer efficient service. More

David Fernandez is a very professional, trustworthy salesman. A pleasure to deal with. We couldn't have had a more helpful salesman. Overall, our experience with Smith-Haven Chrysler Dodge Jeep was salesman. A pleasure to deal with. We couldn't have had a more helpful salesman. Overall, our experience with Smith-Haven Chrysler Dodge Jeep was a good one. This is the second vehicle we have purchased from them. I'm sure we will be back in the future. Thanks David and Vito the finance guy (sorry I don't know his last name). More

My dad and I had a great experience at Smithhaven Chrysler Dodge Jeep thanks to Michael Horan. He helped us out so much, was very easy to talk to, and made the experience of getting my first car even Chrysler Dodge Jeep thanks to Michael Horan. He helped us out so much, was very easy to talk to, and made the experience of getting my first car even better! He had our best interest in mind, and I absolutely love my beautiful Jeep Wrangler! I would recommend him to anyone interested in buying a jeep! More

Do not waster your time shopping around if your looking Do not waster your time shopping around if your looking for a new Chrysler or jeep, go directly to Smithaven! I shopped for weeks and had many "typ Do not waster your time shopping around if your looking for a new Chrysler or jeep, go directly to Smithaven! I shopped for weeks and had many "typical" car salesman pitches used and the feeling of being forced to make a deal, not at Smithaven. I was at the point that I was going to give up but from the moment I walked in Scott, in sales, made me feel like a customer and not a deal. My credit is not good and they got me in a 2012 Liberty with more then I could ask for at a price that was under where I wanted to be. I then had a 2nd vehicle that I owed $8000 more than it was worth, I had shopped and had tried in vein to unload this truck and get something with a lower payment and something that was new! I went to 5 different dealerships for this and was told by all of them, including a jeep/dodge dealership that no deals were possible. After the purchase of my new Jeep I discussed my scenario with Vito who was handling the paperwork end of the deal. He literally LEPT into action with Scott, and within mintues had a deal to get me in a brand new Chrysler Town and Country while LOWERING my payements!!! I left that night and the next day they called to set up a time for me to come in and to let me know that Vito continued to work and got my payments lowered by another $70.00!!!!!! They had my deal already but continued to work and fight for the best deal for me. I can assure you and everyone that Smithaven has a customer for life, I will NEVER go anywhere else, they have earned my complete trust. The entire team is warm and welcomes you like family, I had 4 kids running around that place! Scott in sales and Vito in finance are two amazing employees who not only care about their dealership but take pride in their job and treat their customers the way they would treat a friend or family. I cannot thank them enough for all of their hard work!!! Fred Forgione More

Michael Horan was completely upfront and courteous to us and made the experience a very comfortable one. I would feel completely confident in recommending his services to anyone. We absolutely love our Je and made the experience a very comfortable one. I would feel completely confident in recommending his services to anyone. We absolutely love our Jeep Wrangler! More

Traded in my 2006 Town and Country and bought a 2013 Town and Country. I was extremely happy with the amount of my trade in and the amount I paid for my new car. I was also given an excellent finance rate. A and Country. I was extremely happy with the amount of my trade in and the amount I paid for my new car. I was also given an excellent finance rate. After all said and done they even gave me 6 free oil changes. I should be buying another car in approximately 6 months and I will return to this dealership. More

We drove 1 1/2 hours to purchase a '13 Grand Cherokee from KIM SCARPINATO at Smith Haven Jeep. She quoted a SPECIFIC price in Black & White via e-mail. She never showed up for our appointment and another from KIM SCARPINATO at Smith Haven Jeep. She quoted a SPECIFIC price in Black & White via e-mail. She never showed up for our appointment and another sales representative took over. When we told the Sales Representative the final sales number his face dropped to the floor and started to sweat...NO JOKE!!!! He stated that Kim made a mistake and that she must have been confused. To say the least Smith Haven Jeep is the WORST dealership for PROFESSIONALISM and KEEPING TO THEIR WORD. Do not walk but RUN AS FAST AS YOU CAN AWAY FROM SMITH HAVEN JEEP!!!!!! THEY ARE BOTTOM FEEDERS!!!!! More