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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
736 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 736 reviews

July 20, 2022

I was giving a 2 month appointment to fix my AC on a 2019 Grand Cherokee. I paid almost $900 to fixed the AC. 10 days later, the AC crapped out again. I literally lease new cars to avoid stuff like this. To More

by osinow27
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Brad
June 03, 2022

Called to make a service appt on a vehicle under warranty. I was told that the first available appt was 2 months away. I asked what i was to do until then, the young woman told me that it was not re More

by daw913583
Recommend Dealer
No
Employees Worked With
Blanca Nolasco
May 22, 2022

Following Anthony Louis' superb advice about purchasing a used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstand More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Louis, Barbara (Used Car Sales Operator), Troy Fitchter, Marcel Schleiffelder, Bill DiDonoto, Roy Randazzo
April 30, 2022

We put a deposit down on a Chrysler Pacifica the last week of March, and we were told that the vehicle would be in early April. Over the next few weeks, we inquired a few times about the status of our ve More

by andrewtulenko
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
April 12, 2022

HORRIBLE HORRIBLE EXPERIENCE do not come here! I was completely MISLED when buying a 2019 jeep cherokee. Brandon and his team are shady! They still can't be honest with what they did, which at thi More

by Kashir ahmed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcel Schleiffelder, Roy Randazzo
February 07, 2022

I recently purhcased a new Jeep Grand Cherokee L from Smith Haven. Even though it was a busy day for them (lots of customers in the showroom) they gave me all the time and attentiont that I needed to fee More

by daniellesnoww
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahul Israni, Charles Elenterio, Daniel Goggin, Matthew Presta, Dominic Galgano, Tyler Thomsen, Paul Watts
December 26, 2021

PLEASE READ !!!!! Brad Lieberman, service writer is a liar and a thief. Let me first say that my father was in the auto industry for 32 years and Is friends with Brett Saslow the owner. My 2018 Jeep Comp More

by Sophia Benson
Recommend Dealer
No
Employees Worked With
Brad Lieberman -service
November 07, 2021

Very polite, excellent service; I’m very satisfied with my new Jeep gladiator I highly recommend to anybody More

by Eduardo Verzoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berry and Steven Ramirez
October 02, 2021

Worst service dept , they have coupons on there website which are False, when you get there, they try and upsell you and not honor the mopar coupons on there website. Total waste of time and RIP-OFF. More

by MikeF
Recommend Dealer
No
Employees Worked With
did not get name heavy set guy
September 12, 2021

Total Waste of Time…Was solicited to come into the Total Waste of Time… Was solicited to come into the store from there BDC Dept, spoke with Barbara who was very professional she did a soft needs ass More

by reno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t really get salesman name
Sep 12, 2021 -

reno responded

NOT EVEN CLOSE TO A REAL DEAL!

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