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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
736 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 736 reviews

July 07, 2013

This was my first purchase of a car and Jeff was wonderful. Going in not knowing what to expect, he was very thorough on explaining all my options and very knowledgeable of the vehicle I was going t More

by jesscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

Jess, I am happy to know you had a great car buying experience with us! If there is anything I can do to further assist you, dont hesitate to stop in and let me know! Enjoy the new car and have a great summer! Bill Ballan General Mangaer

June 29, 2013

I had the most amazing, easiest car buying experience ever. I have leased and purchased several vehicles in the past, and this was absolutely the easiest, and most smooth transaction I have every had. More

by jeffjeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Perciballi
Jul 02, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your business Jeff. If I can personally do anything more for you, don't hesitate to ask! Enjoy your new car! Bill Ballan General Manager

June 25, 2013

Went there looking for a 20/11/2012 Jeep. When discussing the price the salesman said there is a $895.00 "dealer prep fee" and every dealer charges one. When I told him I wouldn't be financing th More

by ALICE7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FRANK POLITI
Jul 01, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

Alice, I am sincerely sorry for your experience you had with us. I would love to hear from you so we could resolve this issue. Give me a call at 631-863-2000 ext 2009. Thank you for taking the time to read this response and hopefully help resolve this issue with us. Have an awesome summer and enjoy your new car! Bill Ballan General Manager

June 22, 2013

Jeff Bell made my first time buying experience as smooth and comfortable as possible. I never felt he was trying to push me too hard or anything of that nature. Very professional and informative. Would high More

by s86spdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

Glad you had a great first time buying experience! If there is anything I can do for you in the future, please let me know! Have a great time with your brand new car! Bill Ballan General Manager

June 17, 2013

Sales Rep Jeff Bell has extensive Product Knowledge, was friendly and very helpful and was able to make things happen for us in no time flat. The same day to be exact. We test drove the vehilce and all the More

by drewstamatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience, Drew. We appreciate you and are happy you have chosen Smith Haven Chrysler Dodge Jeep RAM. Please, do not hesitate to contact us at any time should the need arise. We are here for you. Have an excellent day.

June 07, 2013

We had shopped around both online and inperson to find the jeep we were interested in leasing. When we arrived at Smith Haven Jeep, we were greeted courtesly and immediately by the receptionist. Jeff Be More

by gkershis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 04, 2013

My experience was 5 star level(s) across the board. I walked into the dealership with the intent to be told my credit was not going to be able to allow me to get into a new vehicle. Mr. Jeffrey Bell took More

by gotmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013

The whole experience was great. Jeff was very patient and helpful. We were interested in the Journey and the Grand Caravan. He bought up the pros and cons of both vehicles and truly let us make the decision. More

by BCVV1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2013

I called the dealer with a sales question and instantly got to speak with a sales person. Ken in sales answered all my questions and made time for me to come in the same day. He was very knowledgeable of t More

by jceravino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
May 07, 2013

The sales manager was a nightmare, and I would never go there again or recommend anyone I know to go there while he is the sales manager. I had cash to buy a car the same day or next day and he was a loud More

by jaydag6733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Jul 01, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

I am sincerely sorry you had a bad experience with our sales team . I would like to make this right and would love to hear from you. If you would like to give me a call at 631-863-2000, I would be happy to work this out with you. Thank you for your time. Bill Ballan General Manager

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