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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
736 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 736 reviews

January 13, 2023

This dealership lied about everything car was not in the shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. More

by Roy9989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill DiDonoto, Chris Mora, Chris Hart
January 04, 2023

I had a great experience here. Brandon smith helped me find a wonderful vehicle and did a great job! More

by Colleenfeltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon smith
January 01, 2023

I’m not a car person, came in not knowing what I wanted at all. Brandon Smith took his time to help me figure out what I needed and what worked for my budget and a dreaded experience turned into a good one More

by dready97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
December 28, 2022

Had an appointment yesterday at 5:00pm I get there early. I get seated then I’m left there 45 mins. I get a sales guy that comes up to me and tells me they’re short staffed so why was I given an appointment More

by Disappointed
Recommend Dealer
No
Employees Worked With
Raoul, Samantha
December 27, 2022

Imagine traveling out of state for the holidays and your vehicle is vandalized with the wheels and tires taken and your car is left on cinder blocks. Your car can’t be towed without tires, you are unfamilia More

by mikenewburn79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
November 17, 2022

I just bought a ram 1500 last December cannot get into a service appointment for months and got stuck twice the electrical power steering housing system 3000 miles has been sitting there for over two weeks. More

by Fred.grove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody, Bob Pon, Ben Schneider, Dan Matuza, Diaz Marisol, Mike Giardinello, James Cutrone, Blanca Nolasco, Jim Smith, James Soriano
November 01, 2022

Derek Buonpane gave me a wonderful experience here at smith haven. Derek informed me and guided me through each decision point. He provided me with the best possible customer service. More

by Amanda Valente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Buonpane
October 08, 2022

Still blaming COVID for being understaffed and not having repair parts but the obvious truth is that this service center is mismanaged. Brad is rude and the service manager Dan will not return a call. They d More

by jimbask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Matuza
September 12, 2022

I originally reached out to Smith Haven Chrysler to inquire about outstanding recalls on my vehicle. I was advised the airbag recall parts were in stock so we could schedule the appointment with the se More

by RR1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Lieberman
September 03, 2022

This was my second time working with Brandon Jimenez and, just like last time, he was extremely knowledgeable, patient and easy to work with. No crazy haggling or upselling and I feel like I walked away hav More

by goochygoo51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jimenez, Steven Ramirez
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