Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
Filter Reviews by Keyword
By Type
Showing 736 reviews
Bait and switch Made a deal with salesman and when it came time to finance was told that we needed to finance full amount or deal was off I was told that they were n Made a deal with salesman and when it came time to finance was told that we needed to finance full amount or deal was off I was told that they were not making any money on vehicle Perhaps Brett Saslow should know about the shady and unethical business practices going on at his dealership More
Incompetent and unprofessional Agreed on a price for a 2016 Ram rebel, went back to the dealership ready to sign papers only for Brett, the manager, to change the terms of the agree Agreed on a price for a 2016 Ram rebel, went back to the dealership ready to sign papers only for Brett, the manager, to change the terms of the agreement on me. No wonder this dealer has an F rating and poor reviews, they’re incompetent, unprofessional, sleezy dirtbags who practice bad business. Stay away from this dealership, and don’t bother wasting your time. Thanks for wasting my time, Brett and Mike O’Carroll! More
Best experience with Dom Mazliah I have been leasing Jeep brand for over 10 years. This year I went to smithhaven Jeep for the first time and Wow! The best experience by far. My sale I have been leasing Jeep brand for over 10 years. This year I went to smithhaven Jeep for the first time and Wow! The best experience by far. My salesman Dom made the whole transaction so much smoother than ever before. If you are looking for a Jeep go to Smithhaven and ask for Dom M. More
I couldn’t be happier! Jimmy Ramos helped me get my first Jeep! Everyone here is friendly and welcoming! Jimmy worked with me until I found the perfect truck. Great positive Jimmy Ramos helped me get my first Jeep! Everyone here is friendly and welcoming! Jimmy worked with me until I found the perfect truck. Great positive attitude. Great selections. Highly recommend. More
Great Experience Shopping For A Used Car. We were looking for a Dodge Grand Caravan so we desided to take a trip to Smithhaven Chrysler Jeep Dodge - Used Cars. We were greeted by Adam Schwartz We were looking for a Dodge Grand Caravan so we desided to take a trip to Smithhaven Chrysler Jeep Dodge - Used Cars. We were greeted by Adam Schwartz who showed us a Gray 2016 Grand Caravan. Adam was a very knowledgeable, friendly and helpful person. We felt comfortable with him right away. We closed the deal on the van but could not take delivery for a week, he said that would be ok. He was Quick to get back to us with any Questions or requests we had. More
No haggle but sold vehicle with a recall. I found the used truck I wanted and paid a fair price for it. I did the research. Troy was open and honest saying he knew little about the vehicle. I I found the used truck I wanted and paid a fair price for it. I did the research. Troy was open and honest saying he knew little about the vehicle. I respect that. If he tried to bluff his way around it I likely would have walked out. He also assisted with the registration issue. I appreciated that. The vehicle had an open recall on it and I was surprised it was not rectified before the sale. I believe it is unlawful to sell a vehicle with an open recall in NYS. I didn't push the issue knowing my servicing dealer would handle it. Their detailers should be fired also. I mean who sprays tire shine to coat the bed liner of a pickup? It was like ice. At any rate, seeing as I was not interested in paying for any additional warranty or financing, it seemed Smith Haven just wanted to get the cash and send me on my way. No problem, I paid a fair price for the truck I wanted and got a great deal on an OEM extended warranty from my dealer of choice, who also happily took care of the recall issue. There was also a delay in getting the permanent registration for the vehicle but it was eventually rectified as well. I didn't appreciate having a vehicle I just purchased sit in my driveway unregistered for a week but they did say they'd "pay for the ticket" if I got one... ? More
Honest and easiest it’s been for me to buy a truck I traded in my little ford transit for a new ram 1500. Brett Weissbard the manager did everything he could to make this deal happen. He followed thr I traded in my little ford transit for a new ram 1500. Brett Weissbard the manager did everything he could to make this deal happen. He followed through on everything he said he will and then he hooked me up with James Campbell my salesman. James knew his trucks. I need to tow a trailer and he was telling me which trucks would do what I need. He showed me a bunch of options. This guy was great and full of knowledge. I highly recommend going there first. Me and my wife will be buying all our vehicles from them from now on. More
Fantastic Smithhaven is incredible. They make car buying easy and painless. I have purchased 3 cars from them and each experience is better then the last. Smithhaven is incredible. They make car buying easy and painless. I have purchased 3 cars from them and each experience is better then the last. More
Exceptional customer service! James was very personable and easygoing. He was extremely helpful and knowledgeable. He made my car purchase an easy decision!! I love my new Jeep! James was very personable and easygoing. He was extremely helpful and knowledgeable. He made my car purchase an easy decision!! I love my new Jeep! More
Honestly the best experience I've had at a car dealer. I traveled from my town which is about 45 minutes away due to the way I was spoken to when calling to inquire about an ad I had heard on the radio. T I traveled from my town which is about 45 minutes away due to the way I was spoken to when calling to inquire about an ad I had heard on the radio. The woman Lea who had answered the call was friendly and accomodating. After coming to look at a few jeeps here (still not necessarily sure I would purchase) my salesman Dave Schulman was honest and courteous and because he followed up with me the next day in spite of how busy I returned again. I got an awesome deal and friendly respectful service. They run this dealership the good old fashion way! I will definately recommend to friends and family! More