Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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They were very rude They gave me a 8 am appointment when I got there they asked if I was leaving it I said no when I made the appointment you told me about an hour now th They gave me a 8 am appointment when I got there they asked if I was leaving it I said no when I made the appointment you told me about an hour now they tell me they might not even look at it I got a ride because they won’t give me a Courtesy car no I shouldn’t have to pay for a rental when they mess up so I go back at 2 pm they did nothing and there ignoring me walks away while I’m talking I guess because it’s under warranty because it’s a brand new Jeep they suck there I didn’t buy this one there cause I got it cheaper elsewhere but I bought two others there I would never recommend this place More
Great Experience We had an excellent experience here. Bobby was honest and helpful. He’s a real talker!! We bought a beautiful 2017 Jeep Cherokee that we absolutely lo We had an excellent experience here. Bobby was honest and helpful. He’s a real talker!! We bought a beautiful 2017 Jeep Cherokee that we absolutely love. More
Love the used car sales department I had the pleasure of working with John D. at Smithaven Dodge used cars. He was professional, kind and made me feel like I was the only person he work I had the pleasure of working with John D. at Smithaven Dodge used cars. He was professional, kind and made me feel like I was the only person he worked for during our time. He went above and beyond! I would go see John again anyday. More
My experince with this ealership was Excellent! My sales person Mazon was terrific! The experience was awesome especially with Mazon and really appreciate everyone's expertise including Dominic fro My sales person Mazon was terrific! The experience was awesome especially with Mazon and really appreciate everyone's expertise including Dominic from Finance. I would recommend this dealership to family and friends. More
Nice sales rep Brandon was beyond helpful as a sales rep. I've dealt with many horrible ones and so far he's been the best. He did not pressure me into buying a car Brandon was beyond helpful as a sales rep. I've dealt with many horrible ones and so far he's been the best. He did not pressure me into buying a car I didn't like and took all my necessities into consideration. A+ More
Liars from the very start terrible dealer do your research Purchased a CERTIFIED (means nothing) Ram 1500 went less than 500 miles has a water leak from the sunroof , engine tick when cold , brake vibration wh Purchased a CERTIFIED (means nothing) Ram 1500 went less than 500 miles has a water leak from the sunroof , engine tick when cold , brake vibration when brakes are applied , transmission issues will not go into gear and stays in low gear burning excessive fuel. Chris Hart in sales lied about finance rate , I could have bought the truck with cash put $20000 down financed $14000 was told interest rate 3 or 4% time came to sign they wanted 8.0 % my credit score is a 815 ready to leave got rate to 5% and now will pay off early so they make no money on the loan. Mike in service confirmed truck needs brake rotors will not cover because I did not buy an extended warranty , then tried to tell me it's from not driving the truck enough which is another lie. Stated they can't find the water leak all he has to do is google it and its a common problem with all rams. Found no issue with engine or tranny lies again googled it found it's a common problem. Then I was told come pick up the truck after 2 weeks with no loaner which I was promised. I now have a case against them with corporate , I will be contacting the dmv and better business. This dealer stinks they tell you what you want to here to get the sale very pushy please stay far away, I can' say enough bad things about the hole experience. Home of the REAL DEAL no its the home of the RAW DEAL screw the customer. More
Terrible Bought my 2011 Chevy equinox about 3 weeks Ago about a week into having it I had to bring it in do to a ticking noise in the engine they had it for Bought my 2011 Chevy equinox about 3 weeks Ago about a week into having it I had to bring it in do to a ticking noise in the engine they had it for about 4 days just got it back a few days ago. Things seemed to be going fine but then yesterday it sounded like it was going to blow up n my check engine light comes on !! And my tranny is slipping so I called them and they can’t get me in till April! I’m suppose to be going away in 4 days now I might have to cancel because I can’t drive car I have not even made my first payment yet on it n the tranny is shot !! More
2019 Ram 1500 Just leased a 2019 Ram 1500 from Smith Haven Dodge. What a pleasure to deal with from the moment I entered the dealership. The process was smooth sail Just leased a 2019 Ram 1500 from Smith Haven Dodge. What a pleasure to deal with from the moment I entered the dealership. The process was smooth sailing the entire way. Love my RAM 1500 and my experience with Smith Haven Dodge More
Excellent Service Me and my girlfriend came in to check out what kind of deals we could get on two Jeeps. I’ve owned a Wrangler for years so I knew what I was looking f Me and my girlfriend came in to check out what kind of deals we could get on two Jeeps. I’ve owned a Wrangler for years so I knew what I was looking for. Dave Shulman guided my girlfriend and I as she was test driving different cars and made sure we both got what we wanted if we were to decide to get the cars. Needless to say, Dave made our experience completely easy going and did all he could to get us the best deals. I ended up driving away in a 2019 Wrangler Sahara and my girlfriend is loving her brand new 2019 Grand Cherokee Altitude. We look forward to doing business in the future at Smith Haven Jeep and especially with Dave, thanks again for everything! More
Highly recommended Just bought a Jeep Compass here. See Jay Marine, he was my salesman. Straight and to the point, good service all around. Highly recommended, definitel Just bought a Jeep Compass here. See Jay Marine, he was my salesman. Straight and to the point, good service all around. Highly recommended, definitely ask for Jay Marine. More