Smith Ford Inc

The folks at Smith Ford were very kind considerate & accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate your business without making you feel like a number or that you have to buy what they feel is best for you! They worked with my budget & helped me get the vehicle I wanted. The vehicle was clean and they even filled it up with gas for me. I had been to several other dealerships in this area, & wasn’t very impressed with their mgt.. I’m glad I went to Smith Ford. Matt Kincaid & Cheryl listened to me & was polite & genuine. Ppl remember how they’re treated good or bad! Some of the other dealerships should work on that! More

Excellent Service and professionalism. Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended! Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended! More

The dealership is fine. The zford Motor company has taken away options we like.sSmith always accommodates us. The zford Motor company has taken away options we like.sSmith always accommodates us. More

I would highly recommend Smith Ford and Bobby Heffner. They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bob They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bobby and we will be back to him when it is time to buy the next one. More

Thanks to Kenny, Chris and Bobby for making my recent purchase a pleasant experience. I would recommend them! purchase a pleasant experience. I would recommend them! More

Highly recommend Ford Smith! They made the process of purchasing a vehicle enjoyable and super easy. They made the process of purchasing a vehicle enjoyable and super easy. More

We have been customers at Smith Ford for 20 years, just bought our sixth vehicle there. We highly recommend them! bought our sixth vehicle there. We highly recommend them! More

We felt that this dealership and our salesman, Ryan Lawrence, went to great lengths to make sure we were happy with our purchase and got the exact vehicle we wanted. The whole process from start to fin Lawrence, went to great lengths to make sure we were happy with our purchase and got the exact vehicle we wanted. The whole process from start to finish was a great experience! More

We had a very pleasant car buying experience. The dealership was clean modern and accommodating. The personnel were top notch The dealership was clean modern and accommodating. The personnel were top notch More

I have come to expect, over the past 26 months, that Ford Motor Co. has no idea how to repair my vehicle. They have put approximately $60k into so-called repairs including parts, labor and loaner/ rental veh Motor Co. has no idea how to repair my vehicle. They have put approximately $60k into so-called repairs including parts, labor and loaner/ rental vehicles. The van only cost approximately $30k! And the vehicle is still not running correctly. I believe they have either rebuilt or replaced with new, 6 transmissions. Upon the last conversation with the shop foreman, they have other vehicles with the exact same problem as I do. The total amount of time that ford has had my vehicle in their shop is 14 months. Customer service is a joke. I was told that they could not do anything to help the repair facility or myself as to a resolution to the problem. They said that their job was to fill me with a bunch of bull and tell me what I want to hear so that time can pass and they can try to fix the issue. My problem started on mile 1. They were notified immediately after I drove off the lot. 26 months later and I still have the same problem. Corporate greed and inept repair facilities along with ford engineering and you get a recipe for vehicles that don’t last and customers that are greatly disappointed in a product. Believe me, I learned my lesson!! Never again. More