Smith Chevrolet
Hammond, IN
Filter Reviews by Keyword
By Type
Showing 43 reviews
They had the best value added vehicle. I purchased the Silverado with no hesitation. Knowledgable sales person. ( John ) was to the point and I felt secure in my purchase decision. W I purchased the Silverado with no hesitation. Knowledgable sales person. ( John ) was to the point and I felt secure in my purchase decision. Would look to them in the future. More
Horrible service I was at Smith Chevrolet in Hammond, looking to lease a new vehicle. DeAndea and Valerie were helping to find me the vehicle I wanted at the beat poss I was at Smith Chevrolet in Hammond, looking to lease a new vehicle. DeAndea and Valerie were helping to find me the vehicle I wanted at the beat possible price. Everything seemed great until I wanted to look around and make sure the prices made since to me. That's when things turned, and I then received a attitude from DeAndre. I then left. The next day he had called, and I missed his call. As a courtesy and not to receive phone calls from him for 2 weeks I called him back to let him know, I wasn't ready to make any decisions just yet. (That's my right) he then proceeded to say I'm not going to get a better deal elsewhere, and theybqere taking a loss on the vehicle...I stayed firm and said thank you, but not at this time. He then said "thanks" and hung up on me. I called Monday to speak to the General Manager of sales. Tony is who I spoke with, he was just as rude to speak to, and couldn't care less when I was ready to lease my next vehicle if I was coming back to Smith Chevrolet or not. HORRIBLE business people to work with. When they don't get what they want they get nasty. Well they've lost by business, and I will continue to tell anyone I know looking for a vehicle to stay away from Smith Chevrolet in Hammond. More
Exceptional Took the car in for the appointment was taking in immediately and then when they promised it. Called ahead of time and got it right in and received a Took the car in for the appointment was taking in immediately and then when they promised it. Called ahead of time and got it right in and received a courtesy vehicle to take me back to work and then pick me up in the car was done More
Great customer service. Friendly staff. It is always a great experience when I take my truck in for service. Whether its an oil change or fixing a problem I know its done right with no probl It is always a great experience when I take my truck in for service. Whether its an oil change or fixing a problem I know its done right with no problems. More
oil change as always the staff was kind and friendly regina was amazing looking into my inner door panels rusting she was quick to explain process and @time f as always the staff was kind and friendly regina was amazing looking into my inner door panels rusting she was quick to explain process and @time frame More
False alarm Big Thanks to Tanya and Regina, these ladies help put my mind at ease. I had some other shop telling me I needed to have my newer model truck checked Big Thanks to Tanya and Regina, these ladies help put my mind at ease. I had some other shop telling me I needed to have my newer model truck checked out for something that was major. When in fact there was nothing wrong with it at all. I have nothing but good things to say about Smith Chevy overall. More
New truck purchase and service Great customer service with sales and service departments. Service department is very honest and won't sell you something you don't need.very efficien Great customer service with sales and service departments. Service department is very honest and won't sell you something you don't need.very efficient More
30,000 Mile Check-up Regina and her staff are friendly, efficient, and keep you informed on the status of your car. I highly recommend them to service your vehicle! Regina and her staff are friendly, efficient, and keep you informed on the status of your car. I highly recommend them to service your vehicle! More
Great experience in purchsing a vehicle. The staff at Smith were all friendly and helpful. My sales rep Bill Goldrick was informative and did not use any high pressure tactics which I apprec The staff at Smith were all friendly and helpful. My sales rep Bill Goldrick was informative and did not use any high pressure tactics which I appreciate, He made the process of purchasing a vehicle easy and painless, He went through each and every aspect with patience, knowledge and humor. I was completely satisfied. More
Great people, Great service, Service Dept. is very efficient and friendly always on top of any issue arising with my truck or any other car open on time ready to receive cars and Service Dept. is very efficient and friendly always on top of any issue arising with my truck or any other car open on time ready to receive cars and trucks for service. More