Smedley's Chevrolet Sales, Inc. - Service Center

Traveled over an hour to look at a car but somehow it disappeared overnight. They show me an other car. Test drive was great but there was miscommunication and they charged me more then I thought we agre disappeared overnight. They show me an other car. Test drive was great but there was miscommunication and they charged me more then I thought we agreed on. Half way going home the car breaks down. Cost me $1400 to have them fix a valve and it took a month or so to find the part. I have the car for 2 days or so the blower goes out and oil if leaking out of the car. I drive all the way back so they can replace the blower about just over $330 but they fixed the gasket for free. Now it's driveable but the blower won't blow on the high setting going to have to figure that out next. I personally wouldn't recommend getting a used car here. The car does have 140000+ miles but I guess they don't really check them thoroughly. More

Lost my key. Replacement is still outstanding. No eta. Not requiring me to pay but is not a mistake they should be making. Now have to waste several hours of my t Replacement is still outstanding. No eta. Not requiring me to pay but is not a mistake they should be making. Now have to waste several hours of my time to get keys reprogrammed. More

My experience on Monday was awesome! I picked up my car from the collision repair center. Jan and Dan(?) were both fantastic, as they are during all my interactions with them. I realized I picked up my car from the collision repair center. Jan and Dan(?) were both fantastic, as they are during all my interactions with them. I realized there was an issue with my tire sensor before pulling off and Dan took action right away to figure out what the issue was. After he and another staff member checked out the car and explained what the issue was, Dan walked me over to the service center and the gentleman there was a rockstar as well. (Not sure of his name.. had short black hair). I left my purse in my car during all the moving around and he brought it to me after the service was complete. I was quoted about an hour for the service and it was done within about 30 minutes. 10/10 customer service! The Smedley’s team continuously exceeds my expectations!! More

I was surprised at how quickly the work was done, and a couple extra things done couple extra things done More

Very nice people, the dealership was very accommodating while I tried to get my car towed to Charlotte NC. Justin, from Used car lot was extremely helpful in getting my paperwork and ensuring my car was lo while I tried to get my car towed to Charlotte NC. Justin, from Used car lot was extremely helpful in getting my paperwork and ensuring my car was loaded on to the transporter More

They called to let me know that my ordered parts had come in and when visiting the dealership everyone from the service department to the receptionist were very friendly and easy to talk with. All the work in and when visiting the dealership everyone from the service department to the receptionist were very friendly and easy to talk with. All the work done looks great and properly done. Will use this dealership in the future when needed. More

Had issues with my Chevy trailboss and they did not stop until the problem was resolved. 10 out of 10 star!! I would recommend anyone looking for good quality service and speaking with knowledgeable service until the problem was resolved. 10 out of 10 star!! I would recommend anyone looking for good quality service and speaking with knowledgeable service men to go over to Smedley Chevrolet in Vandalia More

Service and patients means a whole lot in this business mainly just listen to the customer of any issues that might be disturbing or any situation that can help both the buyer and the dealership.Thanks aga mainly just listen to the customer of any issues that might be disturbing or any situation that can help both the buyer and the dealership.Thanks again, More

Smedleys was very professional and did a great job on my repairs. Would recommend them to friends and family repairs. Would recommend them to friends and family More

Excellent service and friendly staff. Always professional and attentive. Clean service center and waiting area. Always professional and attentive. Clean service center and waiting area. More