
Smart Honda of Davenport
Davenport, IA

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Ask for Lucky - You won't be disappointed. My experience at Lujack Honda was completely unexpected. I started out looking at a used CR-V a couple months ago with Lucky Fazliu, which actually s My experience at Lujack Honda was completely unexpected. I started out looking at a used CR-V a couple months ago with Lucky Fazliu, which actually sold while I was waiting to test drive it. He waited with me and chatted for over a half hour while we hung out to see if the deal was going to go through, so I got to know him better. That really helps put customers at ease, at least customers like me (I like to talk). In our discussion, Lucky recommended a new CR-V, which we had ruled out at that point. He asked that I give him the opportunity to present other vehicles if they came available, and didn't try to push other vehicles on their lot that weren't specific to my stated needs. Two months later the hunt was on again and I returned to Lujack as they had two more used CR-V's I wanted to test drive. I had my four year old daughter with me, and a car seat - not the easiest of circumstances. Lucky was very kind to my daughter and offered to entertain her and help me get the seat in and out of the car. Unfortunately neither car panned out there either. While trying to negotiate on one of the vehicles, Lucky explained the benefits of leasing new (something we had done in the past but not considered again), and the incredible end of year incentives available that would put our payments well below our target budget. After working together with Matt Rizzo, we were able to quickly come to price that made me happy. One thing that drives me nuts is back and forth between sales and management. That simply did not happen at Lujacks. Lucky brought management out right away, I saw the numbers I needed to see, and we got the deal done. Time is money, and they saved me both. I know this is long, but as a frequent car buyer in the past, I have dealt with many dealers. I have purchased cars in 6 states. I've never had as good an experience as in my back yard at Lujacks. As has been said before in these reviews, Lucky treated me like family. Matt was frank and to the point (I like that), but reasonable. Dan in Finance was easy to work with and thorough. I feel comfortable referring my friends and family to Lujacks. Great experience. Thank you Lucky and Team! More
Great Car Horrible salesman I have always bought from lujack's they have great cars for great prices, but after buying my daughters car there, I believe this will be our last tim I have always bought from lujack's they have great cars for great prices, but after buying my daughters car there, I believe this will be our last time using them. Our salesman was unknowledgeable about the car we were test driving, he could careless to find out the answer and was completely rude about it as if he had better things to do. To make it worse when we were test driving he took it upon himself to stay buried in his phone as if the questions we were asking we to the car and not him. If somewhere close had the same car, I would have bought it there but this was the car my daughter wanted and I was not going to look at 100 different dealerships just to see if I could find one close enough. I feel sorry for the next person who has to deal with Eric, because of him, I will never go back to lujack's which is sad because both my wife and I will be up for new cars come this spring. More
Always awesome What a awesome dealership,works with you every step of the way,takes your issues and makes them theirs- Lucky in sales and Jason in finance truly trea What a awesome dealership,works with you every step of the way,takes your issues and makes them theirs- Lucky in sales and Jason in finance truly treat you like family!!!!! More
Purchasing a 2012 CR-V Online we viewed a red CR-V; saw price came took test drive on the one we were interested in; noticed the mileage was higher on the one we drove; the Online we viewed a red CR-V; saw price came took test drive on the one we were interested in; noticed the mileage was higher on the one we drove; the second red one sold late the day before we came but it still it was online. We didn't have the higher price in mind when we came; but did purchase the second red vehicle, wished the online site had removed the sold one. Charles Owen was very patient with us during the interim of us going from the one price to the higher price. He truly was very very patient! Rod and Dianna Struss More
Upgraded Bought a 2014 Chevy Equinox and I am thrilled! Great price and reasonable payments! I had a 2002 jeep as a trade in which helped lower the price even Bought a 2014 Chevy Equinox and I am thrilled! Great price and reasonable payments! I had a 2002 jeep as a trade in which helped lower the price even more! Bought on Black Friday and scored some awesome gifts too! More
Amazing people who didn't stop Wonderful experience with wonderful people. They worked hard on getting me the best rate on my car. Will definitely be back for my next car. Wonderful experience with wonderful people. They worked hard on getting me the best rate on my car. Will definitely be back for my next car. More
Great experience Shopping for a new car is usually very stressful ; however, I had a great experience. at Lujack Honda. Everyone I worked with was thoughtful and frien Shopping for a new car is usually very stressful ; however, I had a great experience. at Lujack Honda. Everyone I worked with was thoughtful and friendly. Love my Honda Fit and the fact that I got the exactly car I wanted at a great price. From start to finish, just a pleasure to work with John, Bremer, Jon Bowen and Michelle Woods. More
He made it right When purchasing my used Ford Focus, I asked about a second key fob. Jon assured me they were in the "packet" and he would get it to me. He could not l When purchasing my used Ford Focus, I asked about a second key fob. Jon assured me they were in the "packet" and he would get it to me. He could not locate the packet with the key and fob and went out of his way to supply me with a new key and fob. He turned me from a customer that felt used into a customer who felt valued. I sincerely appreciate the customer service he provided. Thank you, Jon. I can now honestly recommend you as a confident salesman who will back up his promises. More
Honest and Fair Lujack was friendly, responsive, honest and fair. They offered a good interest rate the first time. Lujack follows through on their promises and in Lujack was friendly, responsive, honest and fair. They offered a good interest rate the first time. Lujack follows through on their promises and in a timely manner. More
Lujack Honda Made Car-Buying Easy After trying unsuccessfully at other dealers to get a deal on two brand new vehicles (an Odyssey and a Civic), Lujack Honda not only gave me the two v After trying unsuccessfully at other dealers to get a deal on two brand new vehicles (an Odyssey and a Civic), Lujack Honda not only gave me the two vehicles I wanted, but gave me the price - even the color - I wanted. I felt that the staff was completely honest with me and they worked very hard to get me exactly what I wanted. Alexis Warren and Matt Rizzo were exceptional in sales and Dan Reitinger made financing easy. I had a great experience and I would recommend Lujack Honda to anyone. My only regret is that I didn't go to Lujack Honda first. I won't make that mistake agin. The next time I need a vehicle, Lujack Honda will be my first stop. I am one satisfied customer. More