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Smart Honda of Davenport
Davenport, IA
255 Reviews
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Showing 255 reviews
November 26, 2025
I Had a awesome experience with purchasing my new Honda Civic with salesman, Corey Coussens. He was very helpful and kind, as I did not understand about new cars. He was very patient , understanding Honda Civic with salesman, Corey Coussens. He was very helpful and kind, as I did not understand about new cars. He was very patient , understanding, and answered all my questions,. He showed me all the features the car has, and how to use them. I was very satisfied and would definitely recommend Corey to my family and friends to purchase a new Honda. Thank you, Margie Jump. More
by peeweeautosales(Margie Jump)
Employees Worked With
Corey and the office finance lady.
August 27, 2025
I recently purchased a used 2022 Honda CR-V EX-L Touring from Smart Honda and had a positive experience, thanks to their dedicated team. There was a minor mix-up with my vehicle’s details, but manager Patri from Smart Honda and had a positive experience, thanks to their dedicated team. There was a minor mix-up with my vehicle’s details, but manager Patrick Cooley, salesman Greg Rietz, and finance manager Lynette Watts were kind, professional, and quick to address my concerns. Lynette, in particular, made the exchange process seamless, using Smart Honda’s five-day exchange program to get me into a nearly identical CR-V with features better suited to my needs. Thank you, Smart Honda, for making this a smooth and positive experience! More
by Lisa
Employees Worked With
Greg Rietz, Lynette Watts, Patrick Cooley
November 20, 2024
These guys made the process easy. I have bought many cars and can tell you that doing your homework going in always helps. My goal is to always beat an hour start to finish. They hold I have bought many cars and can tell you that doing your homework going in always helps. My goal is to always beat an hour start to finish. They hold my new record of 45 minutes! More
by DontbuyfromDahl
Employees Worked With
Greg Rietz, Lindsey Emery, Patrick Cooley
December 31, 2023
Evan Earl recently assisted us in buying a mini cooper S, he made the experience easy and went the extra mile in making sure the car was ready for sale. Thanks Evan! he made the experience easy and went the extra mile in making sure the car was ready for sale. Thanks Evan! More
by Davem610
Employees Worked With
Earl, Evan
October 14, 2022
Worst car buying experience ever. Walked in was handed a key by Greg Rietz. Took the car for a spin and really liked it. Walked in gave the key back to him and his first comment was " Walked in was handed a key by Greg Rietz. Took the car for a spin and really liked it. Walked in gave the key back to him and his first comment was " Thanks for coming in" and that was it. No, what did you think of the car, would you like to purchase, etc. I was told he was their top salesman and I guess he didn't think I was worth his time. When I finally convinced him we were interested in the car and tried to negotiate $400 off the price he said there was a part missing and he didn't know how much that was so he couldn't negotiate the price until he knew the part cost. ( great liner in not wanting to negotiate price). He told me he would call me back next day. Call never came, next day I called back and off course the part was $1200 and there was no room for negotiating. Was told part was coming in two days and it would take a couple of hours to put the part in. Part kept getting delayed, purchase dept sent me purchase order via text. No call explaining what all the fees were. Info on purchase agreement was incorrect had to call to make correction. Very unprofessional. Week and a half later still no part and when I went to check the price on the car online it had a PRICE drop $2,900. This pretty much put the icing on the cake. Drove down and Greg met me at door. Set down upset about the entire process. He was very defensive and said " Do you want your deposit back". Pretty much a slap in the face...I'm done dealing with you and can sell this car to someone else. I talked to General Manager, he told me the price drop was a glitch in the system. Another week went by and still no car. Walked in and requested deposit back and will NEVER step foot in this dealership again. Horrible customer service from beginning to end. Felt like I was just a number and maybe he already met his quote for the month and didn't have time for my business. More
by netty.schneider
Employees Worked With
Greg Rietz
September 29, 2021
Luke and Doug were awesome. I found a beautiful car and they worked with me and I was able to purchase it. They are friendly and helpful. Thank you so much. It was a great birthday. would recommend 100%. they worked with me and I was able to purchase it. They are friendly and helpful. Thank you so much. It was a great birthday. would recommend 100%. More
by lindabaker56
Employees Worked With
Doug Hill and Luke Burgert
September 20, 2021
A friendly place to buy a Honda from everyone one is happy to help you find the right one for you! This is my 2nd Honda CR-V from them and I would recommend them to anyone Greg Rietz thank you so much! happy to help you find the right one for you! This is my 2nd Honda CR-V from them and I would recommend them to anyone Greg Rietz thank you so much! More
by patty
Employees Worked With
Greg Rietz
June 28, 2021
My CRV was in for a faulty air conditioner on June 10. I was told by Craig Mettler the part was on emergency backorder and they would call me. Have left 2 voice messsages on his cell number and no calls ba was told by Craig Mettler the part was on emergency backorder and they would call me. Have left 2 voice messsages on his cell number and no calls back. I called Zimmerman Honda and they had the part, scheduled me for installation, and did not charge me even though it was out of warranty. They had replaced 3 bad discharge hoses that week. Today is June 28 and the car is fixed free and working great because of Zimmerman Honda. Also, Craig quoted me well over $1100 to fix it even though it was only 3 months out of warranty. Lesson learned. Also, my husband has a 2019 CRV so they lost 2 customers. Plus I have a story to tell to anyone owning a Honda looking for servicing! More
by CGK
Employees Worked With
Craig Mettler
