Small Town Auto Sales Inc.
Hazleton, PA
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Showing 85 reviews
2006 pathfinder purchase Honest, great cars and friendly sales team. I received a fair trade in value for my 2010 Corolla. Many cars to choose from. It's worth the visit!! Honest, great cars and friendly sales team. I received a fair trade in value for my 2010 Corolla. Many cars to choose from. It's worth the visit!! More
Pizza Went there look at a car guy wouldn’t put down this pizza long enough to get up and talk to me or help in anyway Went there look at a car guy wouldn’t put down this pizza long enough to get up and talk to me or help in anyway More
SHADDY PURCHASED A 2003 YUKON DENALI 10 DAYS LATER TRANS WENT BAD,SENT AN EMAIL AND GOT NO RESPONSE TOOK 54 DAYS TO GET TITLE BACK THAN I SEE HE ONLY TURNED PURCHASED A 2003 YUKON DENALI 10 DAYS LATER TRANS WENT BAD,SENT AN EMAIL AND GOT NO RESPONSE TOOK 54 DAYS TO GET TITLE BACK THAN I SEE HE ONLY TURNED INTO STATE THAT I PAID 1000.00 WHEN I REALLY PAID 4500.00.HENRY IS A REAL xxxxxxxxxx I AM BETTING THE LORD DONT APPROVE OF THE STUFF HE DOES,GOT TRANS REPAIRED FOR 850.00 WICH IS CHEAP BUT NEVER GOT AN EMAIL OR CALL FROM THEM.NOT SURE HOW TO HANDLE THE STATE THING More
Straight Forward and Honest The purchase process was clean, straightforward and simple. Didn't feel pressured and they explained everything clearly. The price was of the vehicl The purchase process was clean, straightforward and simple. Didn't feel pressured and they explained everything clearly. The price was of the vehicle was haggle free. More
AWESOME... two helpless gals from philly pa. my daughter and I were passing though Hazleton on our way to Mountaintop pa. from philidelphia, When our car over heated right in front of Small Town my daughter and I were passing though Hazleton on our way to Mountaintop pa. from philidelphia, When our car over heated right in front of Small Town Auto Sales. We went to the main office, where we found the owner Henry Sernak, selling a car to two ladies, he greeted us and asked if we can wait 5 minutes until he was finished with his customers. We watched tv for a little while and then Henry came to me, and asked how can I help you? I told Henry my car over heated, he replied well we are getting ready to close. Henry said, all my technicians left for the day, I would not be able to fix your car today, so Henry gave us a car to drive. he said come back tommorrow and we will have your car fixed. we came back the next and our car was fixed. we thanked Henry and asked him, how much was our bill. he said you do not owe me anything. Henry only asked, when you are ready to purchase a car please come see him. My daughter and never met a nicer guy. More
DON'T BOTHER Traveled 1 1/4 hours to look at three trucks for our family. Since the office closes at 6, my husband was unable to go with my son and I. The employ Traveled 1 1/4 hours to look at three trucks for our family. Since the office closes at 6, my husband was unable to go with my son and I. The employee that showed us the trucks was very nice, but once we asked the owner to test drive one of the trucks, he asked if we were buying today or just looking around. When I explained that i would not be purchasing that day because I would want my husband to look at it also, I was told that he didn't see any point in my test driving it then because my husband would want to test drive it later. His tone was very condescending. I have never been told that I can't test drive a car, so either he doesn't treat women equally or there was something major wrong with the car that he didn't want me to figure out. I would never deal with someone who treats me that way More
Excellent service Henry, Bridget and Ryan are extremely welcoming .. I felt very comfortable dealing with them. I would highly recommend this dealership to anyone looki Henry, Bridget and Ryan are extremely welcoming .. I felt very comfortable dealing with them. I would highly recommend this dealership to anyone looking to buy a vehicle More
Great people, good cars and good prices. I bought a 2009 Forester in great shape at a good price. Henry and Pastor George are first rate people with solid spiritual [Christian] values ... bu I bought a 2009 Forester in great shape at a good price. Henry and Pastor George are first rate people with solid spiritual [Christian] values ... but aren't pushy about that or about selling you something. Very trustworthy folks, which is a rare thing to find in a used car dealer. The only negative for me [which is why I took off one star] was we only got ONE working key and a fob with the vehicle. Despite being told Lowes could make & program new chip keys, this proved not to be the case. After countless web searches and many phone calls, I found a guy that will cut/program [2] more keys for $149. [Dealer wants $321 for this and you have to make TWO separate visits]. Only having one working chip key is a disaster waiting to happen, so had to take the time researching, calling and the inconvenience of traveling to an auto locksmith 25 miles away. It would have been really nice to not have to have gone through that, had we gotten [2] working keys. Otherwise a good experience and would recommend folks trying them for a used vehicle. We may very well return for any other used car shopping we might do. More
Needing a car for my wife in a hurry Dealing with Ryan and Henry was awesome! They answered all our questions and were very helpful, courteous and professional. A real pleasure to deal wi Dealing with Ryan and Henry was awesome! They answered all our questions and were very helpful, courteous and professional. A real pleasure to deal with. They are also local and close to where we live. My wife and I would both recommend Small Town Auto Sales without hesitation. More
Buying My First Car Small business with over the top customer service..!! Purchasing your first vehicle is a big step, but the employees at Small Town Auto Sales made it Small business with over the top customer service..!! Purchasing your first vehicle is a big step, but the employees at Small Town Auto Sales made it so affordable and easy. Great Customer service all around!! THANK YOU!! More