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Small Town Auto Sales Inc.

Hazleton, PA

3.6
85 Reviews

771 S Church St

Hazleton, PA

18201

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Showing 85 reviews

June 26, 2018

2006 pathfinder purchase Honest, great cars and friendly sales team. I received a fair trade in value for my 2010 Corolla. Many cars to choose from. It's worth the visit!! More

by 53monkeys
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan, Antonia, guy, Henry Sernak
June 25, 2018

Pizza Went there look at a car guy wouldn’t put down this pizza long enough to get up and talk to me or help in anyway More

by Nopizza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know young kid
June 06, 2018

SHADDY PURCHASED A 2003 YUKON DENALI 10 DAYS LATER TRANS WENT BAD,SENT AN EMAIL AND GOT NO RESPONSE TOOK 54 DAYS TO GET TITLE BACK THAN I SEE HE ONLY TURNED More

by big dog
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Sernak
Jun 12, 2018 -

Small Town Auto Sales Inc. responded

Customer must be mistaken, we reviewed all the documents, all paperwork states $1000, customer signed all documents. Customer also signed as is absolutely no warranty 4 difference times signed by the customer.

Jun 28, 2018 -

big dog responded

Henry Henry Henry I hope you have been to confession do you think the state really believes you sold this for 1000.00 the lord knows your not telling the truth and so do you.i hope you sleep well HAVE A NICE DAY

June 06, 2018

Straight Forward and Honest The purchase process was clean, straightforward and simple. Didn't feel pressured and they explained everything clearly. The price was of the vehicl More

by 44anthonyperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sernak
May 23, 2018

AWESOME... two helpless gals from philly pa. my daughter and I were passing though Hazleton on our way to Mountaintop pa. from philidelphia, When our car over heated right in front of Small Town More

by jeffrey_sernak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sernak
May 22, 2018

DON'T BOTHER Traveled 1 1/4 hours to look at three trucks for our family. Since the office closes at 6, my husband was unable to go with my son and I. The employ More

by TRUCK BUYER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Henry Sernak
Jun 12, 2018 -

Small Town Auto Sales Inc. responded

Small Town auto sales have been in business for over 30 years, we strive on making people happy and satisfied. We sell one to three cars and trucks per day. We screen or customers thoroughly. The customer stated to the owner, she was not ready to buy, and has been looking for months and been at many different dealerships. And she could not buy anything without her husband coming to look at it also.. We suggested that when her husband comes to look at it with her they can both drive it at the same time. We traded her and her son absolutely politely friendly and professional.

Jun 13, 2018 -

TRUCK BUYER responded

I never stated to the owner that I was not ready to buy and never told him how long we had been looking nor how many dealerships we had visited. In actuality, we had just begun our search and had visited only a handful of dealerships. However, why would that matter anyway? If we traveled to see three specific trucks and wanted to test drive one, why would we NOT be allowed to test drive it? Also, the comment, "she could not buy anything without her husband coming to look at it also" just shows their ignorance. I was trying to save my husband the trip (and missing work) if the truck(s) was/were not up to par. I am a capable woman, who could easily eliminate a vehicle. How many of you who are married would ever make such a big decision without your spouse or on the spot for that matter.

May 15, 2018

Excellent service Henry, Bridget and Ryan are extremely welcoming .. I felt very comfortable dealing with them. I would highly recommend this dealership to anyone looki More

by Jbrowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sernak, Bridgett Sernak, Henry Sernak
May 14, 2018

Great people, good cars and good prices. I bought a 2009 Forester in great shape at a good price. Henry and Pastor George are first rate people with solid spiritual [Christian] values ... bu More

by smsdb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Bridgett Sernak, Henry Sernak
May 12, 2018

Needing a car for my wife in a hurry Dealing with Ryan and Henry was awesome! They answered all our questions and were very helpful, courteous and professional. A real pleasure to deal wi More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sernak and their mechanic, Henry Sernak
May 08, 2018

Buying My First Car Small business with over the top customer service..!! Purchasing your first vehicle is a big step, but the employees at Small Town Auto Sales made it More

by BAM 927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgett Sernak, Henry Sernak
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