Smail Mazda
Greensburg, PA
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They keep their appointments and get the work done in a reasonable timeframe. They always send me videos and thoroughly explain the work being done and if anything additional may be warranted. I also l reasonable timeframe. They always send me videos and thoroughly explain the work being done and if anything additional may be warranted. I also love that they wash my vehicle. I also really love the shuttle service. The dealership is close by and I work from home so dropping off my car allows me to get back to work without missing much time. More
A great experience with an easy to talk to sales team. Mason Zdobinski was Very helpful in all aspects of the sale. Troy Smith was up front and straight about details. A Plus all around. Mason Zdobinski was Very helpful in all aspects of the sale. Troy Smith was up front and straight about details. A Plus all around. More
I scheduled a meeting with Michael Stanley while my 2021 CX5 was being serviced. We had previously discussed my current lease and what my options were regarding this lease. I came in for service and left CX5 was being serviced. We had previously discussed my current lease and what my options were regarding this lease. I came in for service and left with a 2024 CX5.Michael was extremely helpful, kind and very patient with all of my questions. I would advise anyone looking to buy or lease a Mazda to meet with him. More
They always work with me for the best deal each time I come back for a new car. I bought a lot of cars from Smail also come back for a new car. I bought a lot of cars from Smail also More
Our salesman JD worked diligently to make my deal happen. Once agreement was made, working through financing was streamlined and easy. Once agreement was made, working through financing was streamlined and easy. More
Our older vehicle had broken down that day (2013 Mercedes w/ 234K on it) where we weren’t willing to any longer continue to fix “her”. This put us at a detriment seeing I typically work out of town which lea w/ 234K on it) where we weren’t willing to any longer continue to fix “her”. This put us at a detriment seeing I typically work out of town which leaves my wife to shuttle around the three kids (ages 1 to 13) to school, daycare and whatnot between her own work schedule. So, we were definitely in the market but not going to “jump” at the first thing we saw. We did go up and down Rt. 30 viewing a number of different types of vehicles at different dealerships as we narrowed down our search. Of the vehicles we looked at, my wife happened to initially like the Mazda CX-5, but due to a growing family the Mazda CX-90 fit our family’s needs better. We had a salesman by the name of JD. He impressed me from the start simply based off of his approach. We all know the typical “salesman persona” and this is simply NOT JD! He was more focused on finding out exactly what our needs were, telling us what he could and couldn’t do/strengths and shortcomings of the different models, and above all else the push for safety with the Mazda brand of vehicles to be at the forefront and about creating long-term friendships instead of pushing for “transactional deals”. Once we decided to purchase, JD knowing the the exact vehicle we wanted would have to be delivered/transferred to his dealership from a different Mazda location, he went above and beyond to ensure that as we awaited that delivery we still left his dealership with a temporary reliable vehicle (ie. loaner). He definitely “moved mountains” to secure us one to ensure our family could still function as normal as we waited which is saying a lot seeing we could not “sign on the dotted line” until our new vehicle was delivered to his location. I’m typically a “Mercedes Guy” myself even with my wife deciding on a Mazda for her newest vehicle. Though through the Smail Family of Brands this doesn’t limit JD to solely Mazda’s. Therefore, I would definitely suggest stopping to see JD (which I definitely will again when it’s time to replace my own daily driver) if you’re looking for a no haggle, straight-shooter experience regardless of Brand. More
I hate reviews! But this dealership earned a gold star! From the first phone call to how my wife and I were treated throughout the sales process and multiple follow But this dealership earned a gold star! From the first phone call to how my wife and I were treated throughout the sales process and multiple follow ups afterward, I was pleasantly surprised and quite pleased. Andy— kudos to your courteousness and conversational approach. Yup! You’re very likeable and that makes a strong impression. The humor and friendliness of finance guy, for which I was pre-informed of, was spot on and welcoming. Perhaps it’s weird to say it, but I enjoyed the process and the people. Oh, and I like my little CX5. Well done Smail Mazda, my hats off to you! More
I was not treated well from the moment I walked in the joint. They obviously don't have any respect for War Veterans. The sales department backed out of a contract and refused to sell me a 2024 Mazda C joint. They obviously don't have any respect for War Veterans. The sales department backed out of a contract and refused to sell me a 2024 Mazda CX 5. I was called a terrorist by a salesman when I stood up for my rights. There is no law that says, you have to have a driver's license or car insurance to buy a car. I am confused, I don't know if Bud Smail Mazda Greensburg is a car dealership or Homeland Security Ichecking greens cards and ID's. First of all there was no way that I was going to turn over my driver's license to some manipulating car salesman who makes a living out of ripping people off, it is my responsible to protect my personnel information and I'm going to do just that. I don't know why Bud Smail Mazda is collecting personnel information and not selling cars. The day, I walked out of Smail Mazda with $34,000 in my pockets made me realize what type of people that I was dealing with. Bud Smail Mazda should be embarrassed for refusing to sell a car to an American Veteran. Shame on you! Shame on you! God Bless America! xxxx on Bud Smail Mazda! More