Smail Honda

I recently purchased a 2008 Honda Pilot from Smail Honda Village and it was a very positive experience! I found the Pilot online, inquired about it and Henry Bachorski returned my inquiry immediately. He Village and it was a very positive experience! I found the Pilot online, inquired about it and Henry Bachorski returned my inquiry immediately. He was very helpful, friendly and courteous making the entire buying experience a comfortable and relaxing one. He answered my many questions and patiently worked with me to find a fair and acceptable price for the Honda. He came in on his day off to deliver the car to me and it was a quick and easy process from start to finish! I am extremely happy with my new Honda Pilot and would definitely buy from them again. I highly recommend Smail Honda Village to anyone who wants a great car or SUV at a fair price. You won't be disappointed!!! More

The response to my first internet/email inquiry was fast and direct, so that I was interested in visiting the dealer. The appointment was easy to setup and Curt was very helpful in letting my wife and I tes and direct, so that I was interested in visiting the dealer. The appointment was easy to setup and Curt was very helpful in letting my wife and I test drive and then explore all the features and colors available in the new Honda CRV. He was friendly and understanding of our concerns and wants in a new car. He explained the available options without without pushing them and accepted our decisions. The sale experience and responsiveness was great! More

My experience with this dealership was absolutely wonderful. I was in the market for a new Honda Ridgeline RT and they not only got me a great price, but a wonderful vehicle. Henry was very pleasant wonderful. I was in the market for a new Honda Ridgeline RT and they not only got me a great price, but a wonderful vehicle. Henry was very pleasant as is the rest of the staff at the dealership. Henry, was very easy and hassle free to deal with. Before leaving the lot with my new vehicle, Henry made sure that I knew all the great features of my vehicle, and how to use them. I would recommend this dealership to anyone who wants a hassle free car buying experience. Greated with smiles and the generousity continued. More

Henry supplied good customer service. He answered my questions and did not push to hard. I appreciated that he did not use the "hard sell" tactic. On my first visit, he showed me the cars that I had i questions and did not push to hard. I appreciated that he did not use the "hard sell" tactic. On my first visit, he showed me the cars that I had indicated online that I was interested. He supplied me with pricing information. Later in the week, I returned to look at one of the cars. Henry was available, we took a test drive, and Henry offered additional pricing and financing information. On the second visit, I did interact with a receptionist. She was a bit distracted and I noticed that her computer monitor was showing a face book page. On my last visit, I did make a decision to by the car. The car was ready except for a 2nd key that needed to be made. Henry introduced me to Eric for the business manager. Eric was efficient, but relied on prior information to pre populate some of the fields on the MV-4ST Form, the application for registration. It turned out my former spouse's birth date was entered into the birth date field. I called the next day, but I am not sure that the mistake was ever fixed at the PennDot level. Also, my work phone number is incorrect. I tried to get that corrected at a prior service appointment for a former car, but apparently, that was never corrected in the database. I waited 2 days for a call regarding the second car key. I did end up emailing Henry and he responded that they needed the car I bought in order to cut the key. He offered to pick it up at my work site. I now have the second key. Overall, the experience was good. If attention had been paid to some of the details, I would have rated the experience as great. More

I purchased a Honda Accord from Smail Honda in 2005 and had a wonderful experience then; so when I decided to buy a 2011 honda CR-V I didn't hesitate going back to Samil. I had a wonderful salesman Curt G had a wonderful experience then; so when I decided to buy a 2011 honda CR-V I didn't hesitate going back to Samil. I had a wonderful salesman Curt Greek at Smail Honda, and he made my buying experience very easy; Curt was friendly, honest and flexable. I was pleasently surprised at how helpful he was, and he even stayed after hours to put me in my new car. Curt answered all questions I had, and was very pleasent to work with. When it came time to sign all the papers, Eric in finance was just as pleasent to work with and although it was past 7pm, he was willing to answer all our questions. Eric was very knowledgable, and had a great personality...the staff we worked with at Smail Honda was wonderful and I would not hesitate to recommend them to anyone! More

we would definitely recommend these guys because they put us in the vehicle of our dreams. kevin and eric were extemely professional but with a down home friendliness. they explained everything and took very us in the vehicle of our dreams. kevin and eric were extemely professional but with a down home friendliness. they explained everything and took very good care of us and while we were there my wife a diabetic episode and they helped in that as well. we love our 2007 suzuki xl7 and plan on returning another time for more cars in the future. More

Ask for Frank. He'll listen to your needs and work diligently and quickly to meet them, all for a fair price. I have been a loyal shopper at Smail Auto for 5 vehicles now over more than 20 years. I diligently and quickly to meet them, all for a fair price. I have been a loyal shopper at Smail Auto for 5 vehicles now over more than 20 years. I wouldn't shop anywhere else for a quality Honda and a pleasant purchase experience. More

our experience was the best we have ever had we usually have to argrue to get the payment we want and we were only there a couple hours instead of all day the people were nice and hot chocalate was awesome have to argrue to get the payment we want and we were only there a couple hours instead of all day the people were nice and hot chocalate was awesome the fianance guy was very nice and professional we would defitnenly come there again. More

My family has purchased 3 Honda's from this dealership in the past year. We will never be shopping anywhere else. Frank Moyer was by far the best salesman of any profession that I have had the opportunity to the past year. We will never be shopping anywhere else. Frank Moyer was by far the best salesman of any profession that I have had the opportunity to deal with. He was honest, kind, and extremely helpful. Not only did he help me with my decision on the vehicle, he also offered his assistance in finding me a more cost effective insurance provider. He was very professional and understanding. Even after the purchase he has kept in contact with me to ensure my complete satisfaction. Frank went above and beyond to assist me in my purchase. He was very descriptive of the vehicle and his knowledge of it was extremely impressive. I would and will most definitely recommend Frank and your dealership to anyone. Thanks for everything. More

great people. great service i will never buy a vehicle any place else!my salesman frank moyer and patsy darazio went above and beyond to make sure that we know every thing about our new pilot!I will recom any place else!my salesman frank moyer and patsy darazio went above and beyond to make sure that we know every thing about our new pilot!I will recomend the smail family of dealer ships to any one in the market for a new or used auto More