Smail Acura

My late wife and I had also spoken with Mr. John Howard in the SMAIL ACURA Sales Department about a year ago (early Summer of 2009) about purchasing a new or used ACURA as a second car (our present car is in the SMAIL ACURA Sales Department about a year ago (early Summer of 2009) about purchasing a new or used ACURA as a second car (our present car is very nice 1999 ACURA 3.2-TL which belonged to our older son). She became ill and passed away in October of 2009, and I have not decided what I will do yet. Gabe Leonard has been the Service Advisor for all of my service appointments on the 3.2-TL, and I could not ever ask for better, more responsive treatment than Gabe provides. His attention to detail and his thoroughness and courtesy makes my 20+-mile (one-way) trips out to their dealership in Greensburg well worth it. Because of the excellent care our son Scott gave the car when he owned it (and I am following suite), most of the work is just basic routine maintenance (lube/oil-change/filter-change). But the occasional actual mechanical/electrical repairs (and 2 warranty re-calls) are always handled by SMAIL ACURA with the same careful, conscientious "kid glove care" which is a SMAIL ACURA trademark and the primary reason I will never look anywhere else when buying a car or look at any car other than another ACURA. SMAIL - - and GABE LEONARD - - are A/Number 1 in my book! Peter A. Nelson More

Joe Suto and the Service Department goes out of their way to make buying and servicing my Acura the best and most convenient way possible for me. I travel to my customers and my car is needed everyday. Sma to make buying and servicing my Acura the best and most convenient way possible for me. I travel to my customers and my car is needed everyday. Smail helps me keep my car serviced by allowing for flexible service hours and offering loaner cars. More

This is the second time I have dealt with Mr. Joe Suto of Smail Acura. Joe was absolutely incredible. He was very forthright and honest. I felt there was a lot of transparency in the interaction between m Smail Acura. Joe was absolutely incredible. He was very forthright and honest. I felt there was a lot of transparency in the interaction between myself, Joe and the manager. The thing that was really wonderful was the Joe remembered me from the first time I leased an Acura from him. He remembered all the details. I was impressed. I will definitely return to buy from Joe when my new lease terminates. I highly recommend Joe Suto to anybody who is interested in Acura. More

Joe spent a great deal of time with me explaining all of the features of the RL He was willing to spend as much time as I needed to make the sales expierence a good one even if he had to stay after regular the features of the RL He was willing to spend as much time as I needed to make the sales expierence a good one even if he had to stay after regular hours. Thank you Joe for your patience and professionalism. More

I bought my first ACURA TL from Smail Auto, and sales representative Joe Suto back in February 2010. Smail Auto carries many lines of automobiles, and I truly wasn't set on the car or make I chose, but representative Joe Suto back in February 2010. Smail Auto carries many lines of automobiles, and I truly wasn't set on the car or make I chose, but working with Joe Suto sealed the deal for me. Joe, was extremely knowledgable and most importantly to me, not pushy. He was able to read my mannerisms, was very prompt and up front....I like that. They were able to fit my car into my price range after negotiating a little bit. He has also checked in on me a few times to make sure I was happy with the car and if I needed anything. I have bought cars from other surrounding dealerships (Cochran) and the level of professionalism from Joe and the rest of the staff at Smail Auto will make me continue to buy cars from him/them. Highly recommended. More

I had a great experience with Smail Acura and Joe Suto when I purchased my Acura TL and the service experience has been very good as well. I used their website and obtained an internet price to begin the when I purchased my Acura TL and the service experience has been very good as well. I used their website and obtained an internet price to begin the sales process. After minimal further negotiation, the price I obtained was the one I wanted and very fair. No hassles and handled professionally. More

I appreciate everything done for me through the Smail Acura dealership. From the very start of my car search, I was treated with much respect. The manager, Rich DePalma, made sure that I was looking at t Acura dealership. From the very start of my car search, I was treated with much respect. The manager, Rich DePalma, made sure that I was looking at the best car to suit my needs. Joe Suto, sales associate, answered any car question with patience and caring. Joe often offered help with any technical questions that I had. He even called after the sale to check on how we liked the car & if there were any problems. Their fine service extended beyond the day of purchasing the car. Mark Smail, owner, made sure that my family was happy with my selection. He was there to congratulate us when we purchased. Mark personally called to thank us again. Joe, Rich, and Mark made us feel like an important part of their client family. More

We had an excellent experience working with Clint and ended up feeling that he was almost a friend. We were satisfied with the price and his advice on our behalf and have continued to stop by to see him ended up feeling that he was almost a friend. We were satisfied with the price and his advice on our behalf and have continued to stop by to see him every time we're in for service or in the neighborhood. We will definitely seek him out again for our next Acura. Dave and Darlene Albright More

Our first experience with Joe Suto at Smail Acura was such a good one that we returned for our second Acura and brought along two family members who also now deal with Joe. From the intial phone call to such a good one that we returned for our second Acura and brought along two family members who also now deal with Joe. From the intial phone call to the time we entered the dealership, Joe & the Smail team were friendly, informative, patient and easy to work with. We never felt pressured by Joe or anyone at the dealership to make a deal that was not good for us. The Acura brand is exceptional in quality and comfort. Other vehicles we considered cannot compare. Joe Suto & the Smail Acura team made buying our two Acura's a pleasant experience. We look forward to dealing with Joe when it is time for our next Acura. Other dealerships could learn alot from Joe Suto & the Smail Acura team. More

We have purchased 3 vehicles from Smail Acura. Joe Suto is the reason we keep coming back! He is courteous, professional, and really cares about his customers. His knowledge and enthusiasm for the Acura is the reason we keep coming back! He is courteous, professional, and really cares about his customers. His knowledge and enthusiasm for the Acura brand is unsurpassed. The attention to detail is always easily recognizable when dealing with Joe and Smail Acura. We've looked around, however, in the end, we always find ourselves calling Joe, and we have never regretted it. More