Smail Acura
Greensburg, PA
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My husband made contact with Clint on Smail website and made arrangements to just meet and look at the TL. From the minute we stepped into the dealership, I was able to tell the excellence management of t made arrangements to just meet and look at the TL. From the minute we stepped into the dealership, I was able to tell the excellence management of the company. So far, so good, but the best part was connecting with Clint. I'm in sales and can be very judgemental with other sales people. I expect alot. Clint really delivered more than I could have expected. He was so enthusiastic about the car. I couldn't believe how many additional items were on the car that were never explained to me by the last sales person. To make a long story short, I bought my 3rd TL. You definitely have a winning team in Smail Acura and Clint Robbins. I can't wait to tell all my friends about my wonderful experience. More
The new car buying experience at Smail Acura was a most pleasant, straightforward, relaxed and rewarding experience of car purchase. Salesman Joe Suto and the Smail Team are first-rate. Smail Acura exceede pleasant, straightforward, relaxed and rewarding experience of car purchase. Salesman Joe Suto and the Smail Team are first-rate. Smail Acura exceeded my expectations. I have no reservation recommending Smail Acura and Joe Suto to anyone interested in a car purchase. More
Wesley was super knowledgeable about the Acura. He was able to not only answer all of our questions, but he also anticipated what we might like to know. This is our first Acura, and I wouldn't have known able to not only answer all of our questions, but he also anticipated what we might like to know. This is our first Acura, and I wouldn't have known what to ask about available features. Wesley made the process of purchasing the car easy and hassle-free. He paved the way for a smooth transaction by having me pre-approved ahead of time and by calling my car insurance agent while we completed the paperwork. I appreciate his continued willingness and availability to offer assistance with our Acura TL. I wanted to be able to use all of the technology features and met with Wesley several times after I bought the car. Whether I called first or not, I was made to feel like a valued customer and didn't have to wait. I look forward to a continuing relationship with Wesley - both now and when we buy our second Acura in a few years! More
We are very pleased with our experience purchasing a new Acura from Samil Acura in Greensburg, PA. Our salesman, Clint Robbins, is professional, courteous, honest and thorough. He made the experience a true Acura from Samil Acura in Greensburg, PA. Our salesman, Clint Robbins, is professional, courteous, honest and thorough. He made the experience a true pleasure. Clint and the entire Smail Acura team did everything they said they would do and the car was flawless on delivery. The trip to Samil Acura is well worth it. More
Smail Acura made the purchase of a car easy with no pressure. As we completed paperwork we were offered several after market products such as Auto Butler,wheel protection,etc.As we declined each offer, pressure. As we completed paperwork we were offered several after market products such as Auto Butler,wheel protection,etc.As we declined each offer,there was no effort to pressure us to purchase these products. As a consumer I felt I was treated fairly ,given a acceptable price on a quality product. More
Fantastic car buying experience...probably the best in my 33 years of car buying days. Absolutely no pressure. This was a completely professional, relaxed and fun experience. I was surprised not to see th 33 years of car buying days. Absolutely no pressure. This was a completely professional, relaxed and fun experience. I was surprised not to see the negotiation "games" that I've been accustomed to seeing in previous car buying experiences. This was a terrific experience. My wife bought her Honda Pilot about five years ago at their Honda dealership...and that was also a great experience. This time it was my turn to buy a car...and it was a Toyota Camry that the Acura dealership had on their lot. I was originally interested in the Acura TL...but wasn't totally satisfied after the test drive. My sales rep (Wesley) was very thorough in showing me many other cars that would fit the description of what I was looking for. After we settled on the Camry, I was just amazed at the quick and painless process of getting the car from their hands to mine. If I was asked to rate this experience on a 1 to 100 scale, I'd give Smail Acura a solid 100. More
We have had the pleasure to lease two Acura vehicles from Clin at Smail Acura. We leased our RDX in November of 2009 and the TSX just a few days ago. I have always been a fan of Honda/Acura, but we were so Clin at Smail Acura. We leased our RDX in November of 2009 and the TSX just a few days ago. I have always been a fan of Honda/Acura, but we were so pleased we couldn't wait to come back. I realy take the time to research a few vehicles prior to taking one out on a test drive and let me tell you that you will not get a better 'walk around" anywhere. Clint really knows the vehicles inside and out, his attention to details is much appreciated. Upfront, personal, no pressure sales approach was very refreshing. More
I had purchased a vehicle at Smail in 2006, with Joe Suto assisting me through the sales process. I had not seen him in person since, even though we had spoken several times on the phone. When I entered th assisting me through the sales process. I had not seen him in person since, even though we had spoken several times on the phone. When I entered the dealership in May, 2010, Joe immediately recognized me, and also remembered my name. This was very impressive to me, as it told me that this man truly gets to know and understand his customers and their needs. Joe listened to what I was looking for, and immediately provided several vehicle options that met my requirements. As he detailed each vehicle, he demonstrated his vast knowledge of the vehicle and each of the installed options. He patiently addressed all questions and confidently assured me that the Acura product, as well as the Smail Dealership, is committed to provided the ultimate experience both during and after the sale. I have purchased approximately 10 vehicles over the past 20 years, and I can honestly say that I have never encountered another sales rep who was as courteous, knowledgable, honest and fair as Joe Suto. A dealership, like any business, is only as good as the people that represent the organization. Joe is a remarkable ambassador for this dealership, and deserves to be recognized as a valuable component of their success. Sincerely, Kevin Kolar More
In addition to my purchase experience with Todd, I can't say enough about how well my wife and myself has been treated during our first service experience at the five thousand mile oil change time. I have r say enough about how well my wife and myself has been treated during our first service experience at the five thousand mile oil change time. I have received a number of e-mails from Acura as well as from Scott Knabb of the Smail dealership Thanks everyone. More
Clint was very thorough, pleasant, and not the pushy salesman type. He was very professional and was and is helpful. The pricing was within our tolerance and there needed to be no "games" played in th salesman type. He was very professional and was and is helpful. The pricing was within our tolerance and there needed to be no "games" played in that regard. My wife and I were treated with respect and no questions went unanswered or were avoided. More