Smail Acura
Greensburg, PA
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I recently just purchased an RDX and Joseph and Daniel were the biggest help. The process was not stressful AT ALL and they treat you so well there. I definitely recommend going there and 100% will be bac were the biggest help. The process was not stressful AT ALL and they treat you so well there. I definitely recommend going there and 100% will be back! More
Inspection and other service items Prompt & courteous, as always. Had annual inspection, tire rotation, oil change, and coolant issue checked and corrected. Car was ready when promise Prompt & courteous, as always. Had annual inspection, tire rotation, oil change, and coolant issue checked and corrected. Car was ready when promised, clean, and ready to go. More
No pressure, great inventory, knowledgeable sales staff. My wife and I first visited Smail Acura on a whim last November. Dan Medley was very knowledgeable and answered all of our questions. After driving a My wife and I first visited Smail Acura on a whim last November. Dan Medley was very knowledgeable and answered all of our questions. After driving an MDX and evaluating the monthly payments, we decided that it wasn't the right time for us to buy a new vehicle... no one from Smail pressured us, which we greatly appreciated. Fast forward to this week... our son totaled our Murano and even though we Baierl Acura is closer, we decided that we wanted to buy our car from Smail. We asked if Dan Medley was still there and he was. We told him we were interested in buying an MDX if we could make things work, money-wise. He got together with Greg Castine, the sales manager, and we are now driving the MDX we wanted, at a price that fit our budget. Thanks to Smail Acura. Ken & Susan Holmes Sarver, PA More
Cameron did a fantastic job explaining everything about my situation and giving accurate waiting time expectations. Would recommend him to anyone walking through the Service Center. my situation and giving accurate waiting time expectations. Would recommend him to anyone walking through the Service Center. More
Cameron does a great job Cameron goes above and beyond in providing customer service. Customer always comes first. Great person for the job. Always upbeat and is always a plea Cameron goes above and beyond in providing customer service. Customer always comes first. Great person for the job. Always upbeat and is always a pleasure to deal with. More
What a fantastic dealership! Professional, courteous, friendly. I am treated like I am the most important customer they have. The waiting area is relaxing and the shuttle service is awesome. Thanks Sm friendly. I am treated like I am the most important customer they have. The waiting area is relaxing and the shuttle service is awesome. Thanks Smail Acura. Alex, Brent, and Cameron are amazing! More
11/27/2019 My communications with Brent were very accurate about time my car would be picked up at my home that morning as well as returning my RDX to me and reviewing all that would be done as well accurate about time my car would be picked up at my home that morning as well as returning my RDX to me and reviewing all that would be done as well as what had been done. Vic was super courteous! Alex was also very good at communications. Truly "White Glove" treatment both times I have had the car in for service at Smail. I love my RDX ! More
Service Appointmemt Great experience with the service personnel. Cameron explained to me all about the service which was done, and the associated costs. He was extremely Great experience with the service personnel. Cameron explained to me all about the service which was done, and the associated costs. He was extremely cordial. More
Jessica made purchasing a simple and pleasurable experience! My wife and I decided to purchase a new MDX and Jessica C. made it simple and helped us get exactly what we wanted. She and the rest of the staff wer My wife and I decided to purchase a new MDX and Jessica C. made it simple and helped us get exactly what we wanted. She and the rest of the staff were very helpful and even stayed late to accommodate our schedule. I can't say enough about how satisfied we are with our purchase. If you need a new car, definitely check out an Acura. Jessica C. will be sure to help you get what you want at a great price! More
Service Center amazing Service Center is amazing. They do a great job and take the time to answer all my questions. I never feel rushed or stupid when I have questions. Th Service Center is amazing. They do a great job and take the time to answer all my questions. I never feel rushed or stupid when I have questions. Thank you to Alex for always making me feel welcome and to Cameron for taking the time to help with the update and installation of my Android phone. I did not receive this email last time I brought my car in for service but I alway want to mention Brent. He spent a lot of time with me when Acura had their last software update in October. I brought my car in for inspection and he finished the software update and spent time with me to explain all the new features and answer all my many many questions. Event though it's quite a distance to bring my car in for service, I don't mind. I can for the most part get a loaner for the day. Thank you for always making my experience pleasurable. More