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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.9
98 Reviews

98 Reviews of Sloane Toyota of Philadelphia - Service Center

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February 12, 2021

The service department was not adequate!! I bought a brand new car that wouldn’t start a few months after taking it off of the lot. I was told that it was a computer issue and would be resolved very qui More

by MOTIVATEDWILLIAMS
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neal Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Ray Hildenbrand – Service Manager – ray.hildenbrand@sloaneautos.com - (215) 742-9300

December 08, 2020

This Prius el is the 5 Th car I buy from Toyota Sloane, that is a sign that I obviously like not just the brand but the place. More

by silvaphilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hildenbrand
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Zambrano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saymon Ahmed
Dec 10, 2020 -

Sloane Toyota of Philadelphia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300

September 22, 2020

This year I bought a 2020 Highlander. It’s my 6th car purchased from Sloane. The dealership, sales group & service team are all really great! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Sloane Toyota of Philadelphia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300

September 14, 2020

Ben Mikeladze is best!!he helped me a lot to make the right decision. I am very happy with my new order Toyota Rav 4 More

by ekaterine-19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Sloane Toyota of Philadelphia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ben and our team were helpful during your visit and that you love your new Toyota RAV4 . If you have any questions, please don't hesitate to reach out to us again. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Jason Discolo - General Manager - Jason.Discolo@sloaneautos.com - (215) 742-9300

June 20, 2020

Great Service and Great People I have been a longtime customer of this dealership and am always satisfied with the quality of work and the considerate and friendly atmosphere create More

by Cliff D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy and Alen Lazarus
Jun 23, 2020 -

Sloane Toyota of Philadelphia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business at Sloane Toyota of Philadelphia. Sincerely, Ray Hildenbrand- Service Manager- ray.hildenbrand@sloaneautos.com- (215) 742-9300

March 08, 2019

My first car I just came in USA This is my first car which I am buying I bought a new Toyota RAV 4 from Sloane Toyota of Philadelphia My salesmen wad Ilya Ganetsky More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilya Ganetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Sloane Toyota of Philadelphia responded

It was a pleasure to read about your first buying experience working with Ilya. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

January 31, 2019

Fake promises I was told the time of purchase new car 50 state emissions are free and when i get there they were like i have to pay for the state inspection and sti More

by Bless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Hildenbrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Younger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Brett Younger – General Manager – brett.younger@sloaneautos.com - (215) 742-9300

December 29, 2018

Issue resolved I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THAN More

by Yaya2076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, & Ray
November 20, 2018

do yo have anyone can speak vietnamese or cantoense my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center ha More

by ly191987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Figueroa
Nov 20, 2018 -

Sloane Toyota of Philadelphia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

October 20, 2018

Its good. Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! More

by Maritanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilya Ganetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Sloane Toyota of Philadelphia responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300

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