Sloane Toyota of Philadelphia - Service Center
Philadelphia, PA
98 Reviews of Sloane Toyota of Philadelphia - Service Center
The service department was not adequate!! I bought a brand new car that wouldn’t start a few months after taking it off of the lot. I was told that it was a computer issue and would be resolved very qui brand new car that wouldn’t start a few months after taking it off of the lot. I was told that it was a computer issue and would be resolved very quickly. After waiting in the waiting area 5 hours, I was told to come back because they were about to close. Fast forward, not only were they not able to fix the issue timely, but they were not able to get me a rental (which I had paid extra for previously.). I had to get them to jump start the vehicle and chance it not starting again because they wanted to keep the car until the next time they opened ( two days later... without transportation). it was a disaster!! Nothing was done to fix the issue nor did they offer any means of assistance afterwards. TWO THUMBS DOWN!! I’m very shocked at the way this was mishandled. Everyone there seemed so friendly until this. More
This Prius el is the 5 Th car I buy from Toyota Sloane, that is a sign that I obviously like not just the brand but the place. that is a sign that I obviously like not just the brand but the place. More
This year I bought a 2020 Highlander. It’s my 6th car purchased from Sloane. The dealership, sales group & service team are all really great! purchased from Sloane. The dealership, sales group & service team are all really great! More
Great Service and Great People I have been a longtime customer of this dealership and am always satisfied with the quality of work and the considerate and friendly atmosphere create I have been a longtime customer of this dealership and am always satisfied with the quality of work and the considerate and friendly atmosphere created by the service manager as well as the service advisors. More

My first car I just came in USA This is my first car which I am buying I bought a new Toyota RAV 4 from Sloane Toyota of Philadelphia My salesmen wad Ilya Ganetsky I just came in USA This is my first car which I am buying I bought a new Toyota RAV 4 from Sloane Toyota of Philadelphia My salesmen wad Ilya Ganetsky and his patient and knowledge were amazing Thank you Ilya for your help More
Fake promises I was told the time of purchase new car 50 state emissions are free and when i get there they were like i have to pay for the state inspection and sti I was told the time of purchase new car 50 state emissions are free and when i get there they were like i have to pay for the state inspection and sticker fees it like $40 + 7 .same time outside inspection centres charges only $49 for both of that inspections More
Issue resolved I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THAN I had an issue last week, and I want to thank Ray (director) @ Sloan for taking his time out and resolving the issue we had. I am very happy. THANK YOU RAY More
do yo have anyone can speak vietnamese or cantoense my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center ha my father bought the car at Sloan Toyota at cottman ave sometime he need bring him car for services so he doesn't speak English , at service center have anyone can speak Cantonese or Vietnamese More
Its good. Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! Thr service is very good on there. I have nothing to complain about this place. I would highly recommend to go to this place for sure! More