Sloane Toyota of Philadelphia - Service Center

Hard to get a appointment most likely due to employee shortage. Service advisor was more than helpful durning the process shortage. Service advisor was more than helpful durning the process More

For the pass11 years I have had my car serviced at Sloan of Philadelphia and just recently purchased a car at Sloan.From the time you come in, until the time you leave everyone is so friendly and kind.Also of Philadelphia and just recently purchased a car at Sloan.From the time you come in, until the time you leave everyone is so friendly and kind.Also a special shout out to Joe Daily in the service department thank you much for beginning so honest and Friendly. Thankyou again stay safe kathy Cahill More

This dealership is great! ! They always keep you updated with what us going on with your vehicle and the people are all very nice and accommodating! ! They always keep you updated with what us going on with your vehicle and the people are all very nice and accommodating! More

Sloane Toyota at Algon and Bustleton is a clean Dealership. I have been getting my vehicle serviced there for five years and only had one upsetting incident. Dealership. I have been getting my vehicle serviced there for five years and only had one upsetting incident. More

My service person is Rick Santos. I called to make an appt and the girl said nothing until July 18. My tire light was on so I knew it was serious. I called Rick and he squeezed me in I called to make an appt and the girl said nothing until July 18. My tire light was on so I knew it was serious. I called Rick and he squeezed me in within 2 days. Rick lets his long time customers know we are valued and important. It turned out I needed 2 new tires. I am 73 years old and I am so glad he took care of my needs as I was afraid I would be stranded with 2 flat tires!!!! I highly recommend Toyota of Philadelphia for new and used cars. As long as Rick Santos works there, I will continue to buy my cars at Sloan Toyota of Philadelphia. To top off my great service appointment they threw in a car wash as my car was filthy. Thank you so much Sincerely Kathy Dowd More

Service was great. Performed in the promised time and actually below the price that was discussed. Just a very pleasant experience. Thanks Ray and AlL. You guys are tru Performed in the promised time and actually below the price that was discussed. Just a very pleasant experience. Thanks Ray and AlL. You guys are true professionals! More

Rich Henry at this dealership was easy,professional,nice person to deal with. Will recommend to friends and family person to deal with. Will recommend to friends and family More

I met a lot of nice people there Dan and one of the managers and the finance guy managers and the finance guy More

PLEASE BEAWRE! This dealership has serious issues with their overall quality of service repairs. I have spent over $4000 and my vehicle is still leaking coolant, an This dealership has serious issues with their overall quality of service repairs. I have spent over $4000 and my vehicle is still leaking coolant, and to top it off, I am going to have to take my vehicle to another dealership to verify the work that they said they performed. Read the reviews first, before using a companies services! More

Can I give less than one star? Like all dealers, they will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a will bend over backward and blow your phone up to sell you a car. But when it comes to service, they won't return your call. I just tried doing a live chat to schedule service. I told them I left 5 messages with 2 local dealers (Philadelphia and Glenside) and never received a callback. Their response was "someone will contact you tomorrow" and they disconnected the chat! I love my car but the service that you receive after you buy (at least in the Philadelphia area) is pathetic and unacceptable! I have had my car in a few times and the actual service team was great. However, the people they have in the scheduling department clearly don't know what they are doing and do not care about providing good service. I'm very disappointed. Not to mention that the 2 dealers do not share records. So I had my car inspected in May at the Glenside location because Philly didn't have any appointments open. A month later Philly called me to tell me that I am overdue for my inspection. I told them it was just done in Glenside. She wasn't able to tell me what else was needed because they don't share records. I have been calling since to try to get someone to do a safety inspection and anything else I may need and they have not called me back. Also, I purchased the extended tire warranty that is supposed to include the replacement of my tires for any reason. There was a defect in one of the tires so I called the dealer to have the tire replaced. I noticed that instead of replacing it, they rotated the tires. So now the defective tire is just on a different wheel. Again, I love my car but I am just so disappointed with the stress of trying to get an appointement for service. I am hoping that when I move the new dealer in my area will be better. More