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Sloane Honda - Service Center

Philadelphia, PA

4.1
153 Reviews

153 Reviews of Sloane Honda - Service Center

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August 16, 2022

I've been going to this dealership since 1989, which already says a lot. As always, my experience was excellent. My service advisor, John Wing, was courteous and professional. He respected me as a custo More

by EllenF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wing, Service Advisor.
Aug 17, 2022 -

Sloane Honda responded

Ellen, your review is everything we hope to see! We're overjoyed John welcomed you back with the attentive professionalism you can rely on at Sloane Honda. It's truly an honor to have earned your long-time loyalty. Thank you!

August 11, 2022

Staff is pleasant, premises are clean, and the work is and has always been excellent in my experience. More

by Ktsno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom hyndman
Aug 11, 2022 -

Sloane Honda responded

Thank you for appreciating everything Sloane Honda has to offer! Your five stars made our day. See you down the road!

August 04, 2022

Outstanding work from start to finish. Mike Benecasa kept me informed throughout the process. Finished job was done as promised and my Honda CRV looks like new. I can't say enough about Sl More

by TomTheCork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Benecasa, Collision Services.
Aug 05, 2022 -

Sloane Honda responded

Woohoo! We are so happy your recent service experience at Sloane Honda went smoothly from start to finish. We will be sure to let Mike know you appreciated his hard work. Have a fantastic day!

July 29, 2022

I always get good service. All the reps are professional, courteous, keep you informed the entire time. No work is done before you're told what is needed and and estimated cost More

by Tkstu4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 29, 2022 -

Sloane Honda responded

We're glad you can always count on Sloane Honda for great service! Thank you for the excellent review and for taking the time to share - we wish you many safe miles till we see you next! Take care!

July 14, 2022

I have always had a good experience at Sloan Honda. The service team is always friendly and take the time to explain things. More

by arganon1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in the service department
Jul 15, 2022 -

Sloane Honda responded

We are so happy that Sloane Honda consistently provides you with a solid service experience. Thank you for the 5-stars, and have a great day!

July 14, 2022

Came in the parts department and was greeted by Eliezer gonzalez he went above and beyond to get me the parts I needed for my car great service , very friendly and passionate about his job! More

by Jose cintron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliezer gonzalez
Jul 14, 2022 -

Sloane Honda responded

Hi Jose - thank you for the review. We are glad to hear that Eliezer went above and beyond to assist you, we appreciate your business here at Sloane Honda! See you again next time.

June 22, 2022

Reported on time for scheduled appointment and the entire time was 2 hours. I realize 9:30 am was busy time at least 10 people ahead of me. More

by relliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 23, 2022 -

Sloane Honda responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless service experience, and it is disappointing to see that we left the wrong impression. I assure you that we will work towards improving our efficiency in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Tom Hyndman - Service Manager - (215) 305-5002

June 17, 2022

I brought my car into the service dept after having to jump start it and heard grinding brake noises along way. Service dept was accommodating with appt times and after getting a new battery and brakes I More

by SR22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie K
Jun 20, 2022 -

Sloane Honda responded

Thank you for the great review! We are so glad to hear that you had such a thorough and efficient service experience working with Jamie and the team. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you again at Sloane Honda!

June 15, 2022

Drop my car off last Monday to Tom and Service who had an attitude that I bugged him because I didn’t have a appointment with some problems I had told me I wouldn’t get to that day until the following day I More

by poppopjoe01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom in service
Jun 16, 2022 -

Sloane Honda responded

This feedback is very concerning to read and I am very sorry that you didn't leave as a happy customer. We expect much better treatment for our guests and I will be sure to address your concerns with my team. Your experience is important to us and, if you would be willing to give us another opportunity, please don't hesitate to reach out to me directly. Thank you, Tom Hyndman - Service Manager - (215) 305-5002

June 06, 2022

I came in to purchase a clutch kit for my 2007 Honda Civic manual transmission and I was helped by Eliott Gonzalez he and got me everything I needed for the job ! Very friendly , kind and loving soul he More

by Juan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eliott Gonzalez
Jun 06, 2022 -

Juan Martinez responded

Eliott is a amazing worker and a asset to sloane Honda !

Jun 07, 2022 -

Sloane Honda responded

Juan, thank you for the great review! We are so glad to hear that you had a successful service experience working with Eliott and the Sloane Honda team. Drive safely in your 2007 Honda Civic, and we hope to see you back again down the road!

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