Sloane Honda - Service Center

As good as their sales department is, so bad is their service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bus service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bustleton Ave. Stepped into the office to let them know I was there, got an angry answer : Don’t you see the line?!! Go there and wait for your turn! So, I just went to the nearest customer friendly shop and did oil change and tire rotation at my cost. On 7/20 my brand new Honda Pilot started spitting out error codes. I came to the dealership and was assured that a service department manager will call me . Never happened. Then I called and was told to bring the car in on Saturday 7/22 8am. After waking up on my very rare day off and coming to the dealership , standing in line, I’ve been told, they have never heard about my appointment. The worst service and the major disrespect to their customers. Avoid that awful dealership by all means! More

As usual the employees and service was excelent. That's why mmy last 3 honda's have been taken care of by sloane. That's why mmy last 3 honda's have been taken care of by sloane. More

A friendly, knowledgeable staff. I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed o I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed of the status of the service needed. More

John, my service adviser, was polite and knowledgeable. I have been using Sloane service since I purchased my car. I have been using Sloane service since I purchased my car. More

Not a reputable dealership. Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said not Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said nothing took it to piazza Honda and found almost every mount was broken🤔🤔🤔 More

As always service was excellent. Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! More

The work was meticulous. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. More

I have been having my Hondas serviced here for years. Jamie in service quickly checked me in car was ready in about her estimated time, Jamie in service quickly checked me in car was ready in about her estimated time, More

I was promptly greeted and discussed what I needed done to our car and Nicole my service advisor was very helpful and pleasant. She gave me an approximate time frame for the service and keep me informed as to our car and Nicole my service advisor was very helpful and pleasant. She gave me an approximate time frame for the service and keep me informed as to how things were going. I was done when she estimated and out without any hassle. More

I’ve been using Sloan Honda for servicing my cars for years. Nichole Gallagher has always made sure I was satisfied and understood all work. Technician Stephen Walker is just the best. My service is alwa years. Nichole Gallagher has always made sure I was satisfied and understood all work. Technician Stephen Walker is just the best. My service is always done professionally, from appointment to pick up. More