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153 Reviews of Sloane Honda - Service Center
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March 22, 2022
Very satisfied with the oil change done on my civic Honda 2021 I bought this car there… Stephen honor my request and my car was washed as well… Windshield Fluid was added they did this on their own…I also 2021 I bought this car there… Stephen honor my request and my car was washed as well… Windshield Fluid was added they did this on their own…I also had the recommended Tire rotation… good Job ….. screws were put on right believe me I checked ! More
by mcrealitycheck
Employees Worked With
Stephen
February 15, 2022
I went into the parts department for some parts for my 2018 odyssey I was helped by a gentleman named Eliezer Gonzalez very friendly , kind , knows his stuff would recommend him to anyone who goes to sloa 2018 odyssey I was helped by a gentleman named Eliezer Gonzalez very friendly , kind , knows his stuff would recommend him to anyone who goes to sloane honda for parts More
by kenin68737
Employees Worked With
Eliezer Gonzalez
November 20, 2021
The service center is a joke. Nichole Gallagher is not included in this. She was & is very professional but if your check engine light comes on they have a special mechanic that will debate you & flat ou included in this. She was & is very professional but if your check engine light comes on they have a special mechanic that will debate you & flat out lie to your face that it was never illuminated. The first time I took it in was for a code PO1077 which ended costing $503.96. After a few weeks the same code came back with the check engine light again & their special mechanic said that he did not erase the code correctly. After leaving the service center the check engine light came on & when I took it back, he said it wasn't illuminated when indeed it was. He debated on that for a few & ended up with another price of $1,194.98 with labor for IMT valve assembly. I found the original part myself for under $200.00. They will cheat you on your hard earned money. Never again will I trust Sloane Honda for any of my car repairs. It's time to give our business to small local mechanics that clearly know how to treat people with respect. More
by Joman72
Employees Worked With
Nichole Gallagher
August 14, 2021
We received fast, friendly service. Nicole provided timely communication regarding progress and issues encountered. It is always a pleasure dealing with Sloane Honda. Definitely a good experience! timely communication regarding progress and issues encountered. It is always a pleasure dealing with Sloane Honda. Definitely a good experience! More
by Chris C
June 11, 2021
If you have an entire day to waste on an oil change, this is your place to go!! I have been dealing with Sloane since 2008. I only take my car here for service. Today will be my last time! I made an ap is your place to go!! I have been dealing with Sloane since 2008. I only take my car here for service. Today will be my last time! I made an appointment for 9:15 am, dropped my car off at 7 am. I and was going to use the shuttle at my lunch time to pick up. When I called at 11 to see if it would be ready by 12 as promised, all I got was an unhelpful representative. The car was not even taken back and and she “didn’t know what time and what to tell me!” with an attitude. I showed up at 1 pm and my car was just being taking back and I believe it was because I wanted my car back to take somewhere! The response I got was we had a lot of walk-ins. I made an appointment and an oil change is an express service, it should not take 4 hours to be taken back for service! The customer service is awful! Never again. I’ll use jiffy lube and be done in 1/2 hour. More
by Duckie
Employees Worked With
Patel
October 06, 2020
Lior has a very professional and pleasant manner. He exhibits good follow through and is not pushy or intimidating. I would have no hesitation in recommending him to my family and friends exhibits good follow through and is not pushy or intimidating. I would have no hesitation in recommending him to my family and friends More
by Robert.weicke
Employees Worked With
August 21, 2020
Very slow,rude communication.My appointment was at 9 am and the car was not done until 3.30 pm.I had to borrow my brother-in-law's car to go to work.I lost all day waiting and got a lot of headaches and the car was not done until 3.30 pm.I had to borrow my brother-in-law's car to go to work.I lost all day waiting and got a lot of headaches More
by tani
Employees Worked With
customer service
July 16, 2020
Nicole provided excellent customer service during multiple interactions for a complicated problem with our Honda Accord radio/rearview camera panel. Nicole was professional, kind and patient with multiple interactions for a complicated problem with our Honda Accord radio/rearview camera panel. Nicole was professional, kind and patient with our questions and helped us to arrange for a rental car twice. Nicole was kind enough to look at our radio/rearview camera panel late afternoon on Thursday 7/9, so that Nicole could describe the problem more accurately to Gary, the technician. Gary, the technician, provided excellent service to troubleshoot the problem and communicate with the Honda Tech Line. Great job- I hope that Nicole and Gary are recognized for their excellent service! -Dr. Wil More
by Dr. Wil
Employees Worked With
Nicole, Gary
January 25, 2020
Jamie Kubacki is a great asset to your team Not only did she provide me with excellent service...She was extremely kind and helpful to me when I became ill waiting for my car. Not only did she provide me with excellent service...She was extremely kind and helpful to me when I became ill waiting for my car. More
by MaryAnnCarey
Employees Worked With
Jamie Kubacki
