59 Reviews of Skyline's Keizer Ford - Service Center
Excellent service on our truck We started a maintenance service with Keizer Ford this last week on our Ford 150 truck. JP took care of us and we are so pleased with the excellent s We started a maintenance service with Keizer Ford this last week on our Ford 150 truck. JP took care of us and we are so pleased with the excellent service we received and the short wait time. We love the quick lane service that Ford provides and being new to this area were not disappointed! Thank you JP for taking us and our truck thru your great service dept. Karla & Alan More
flat tire and no cash dollars needed On my way into work this morning, hit something on the freeway and tire on my brand new f150 that I bought from vernethia, tire went flat!!! Made a qu On my way into work this morning, hit something on the freeway and tire on my brand new f150 that I bought from vernethia, tire went flat!!! Made a quick phone call over to the Keizer store and brent answered and checked with jp to see if they could get me in, told me to come right on in and they will get it taken care of! Put the spare on and went in. I was there for all of a half hour and fixed the tire and out the door I went!! They are awesome! More
"Another flat tire" I had a flat in August so we put four new tires on (it was time). JP recommended the tires, gave me a great price and told me they have a road hazard I had a flat in August so we put four new tires on (it was time). JP recommended the tires, gave me a great price and told me they have a road hazard warranty (something I would never have thought of). Who would know that 3 months later that would that would come into play--another flat tire, this one a razor blade that damaged my brand new tire so much it was not able to be fixed. One call to JP & Jen had me in and out with a brand new tire in less than an hour--at no charge!! This is just the most recent example of the incredible way that JP, Jen. Brent, and all the techs have taken care of me and my cars for years. Thanks to all of you !! I wouldn't go anywhere else. Jenny B More
Great First Experience This was the first servicing for my new 2017 F-150. I chose the Keizer location, because they were able to get me in for the servicing the same day. This was the first servicing for my new 2017 F-150. I chose the Keizer location, because they were able to get me in for the servicing the same day. There was a very friendly staff and comfortable waiting room. I appreciate the excellent work JP completed on my truck and look forward to working with this branch again. More
Good service, good service rep. Vince Gregson The service was done on time as scheduled. Vince answered all my question. Nice customer waiting area. I drove up from Albany. I will be back in t The service was done on time as scheduled. Vince answered all my question. Nice customer waiting area. I drove up from Albany. I will be back in the future. The service was at the South Commercial Location More
Overpriced & Dishonest Charged my parents $1400 worth work for a $300 job! Will recommend unnecessary fixes. Will charge you as much as they possibly can and not do a qualit Charged my parents $1400 worth work for a $300 job! Will recommend unnecessary fixes. Will charge you as much as they possibly can and not do a quality job. My parents car had to be brought back in a week after they completed their work. I'm not just upset because my parents spent a lot of unnecessary money that they don't have... I'm frustrated because I KNOW the dealership did my parents wrong. I have an AAS Degree in Automotive Technology and I make my living as a mechanic. It's disappointing to see my parents being taken advantage of by the people they swear are honest and reputable and can do no wrong. In the industry shops rely on "upselling" maintenance to the vehicles that come in to be fixed. Well skyline Ford is very good at it so just be aware that your going to get more fixed than what originally brought the car in for... More
Worse service ever Worsed service ever had my car for 3 full days for a 7 hour repair, never even touched my car. And lied that they had. Worsed service ever had my car for 3 full days for a 7 hour repair, never even touched my car. And lied that they had. More
Quick lane is awesome Every time we go to the Quicklane in Keizer, Jen treats us like family. Jeremy is also a shiny gem! Thanks guys for making it easy! JS Every time we go to the Quicklane in Keizer, Jen treats us like family. Jeremy is also a shiny gem! Thanks guys for making it easy! JS More
Fast and efficient service center I have had my F-150 serviced twice at Keizer Skyline Ford. The entire crew is great to work with. JP in the service department is very knowledgeable I have had my F-150 serviced twice at Keizer Skyline Ford. The entire crew is great to work with. JP in the service department is very knowledgeable and helpful with your service appointment. I look forward to having my truck serviced at Keizer Skyline Ford again. More
Fast, dependable and honest I purchased my used vehicle from Keizer Skyline Ford and have brought it back to Skyline Keizer Quick Lane for service and repair. I have dealt with I purchased my used vehicle from Keizer Skyline Ford and have brought it back to Skyline Keizer Quick Lane for service and repair. I have dealt with both Jennifer and JP. Both are knowledgeable and take the time to thoroughly explain any issues that need immediate attention in terms that are understandable. When they tell me something needs to be repaired, I feel confident that it does need repairing, they also let me know the cost and any coupons or rebates that I could use at the time. Great employees, Great attitudes and Great people with customer needs first! Thanks More