Skyline Ford - Service Center

Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you I highly recommend bringing your car here. Thank you More

Disappointed in their service department. Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because m Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because my wrench doesn't fit? I find later this is a known Ford Escape problem. Shoild have long since been fixed via recall by Ford Motors. You think I'm going to buy future Ford products? Not too likely my friend. Second failure to rotate tires was because of excess wear and sidewall aging evidence. My own inspection leads me to a different conclusion. At least rotate the tires for better wearing and alert me to the situation. Poor service technique. More

Service department is great. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. More

I happy with the service Skyline Ford did on my truck. Thank you very much Thank you very much More

The shop has broken not one but two factory windscreens for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at S for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at Skyline. Extremely disappointed. More

After my oil change I received paperwork identifying issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. I mention what happened and receive an apology but no follow up on documented issues. Also the online review was no longer needed. The owner and managers need to focus more on customer service than farming reviews. More

Most recent service experiences have been frustrating for several reasons. I left my pick up at service department on three separate full days and the tailgate problem is still not resolved. several reasons. I left my pick up at service department on three separate full days and the tailgate problem is still not resolved. More

Skyline was professional, courteous, and handled my car repairs in a timely fashion. They were helpful in answering all my questions and treated me with respect. I will always go back to this location when repairs in a timely fashion. They were helpful in answering all my questions and treated me with respect. I will always go back to this location when services are needed. More

The dealership gave me a ride home with a cheerful driver who kindly picked me up and took me back to the dealership the following day when the repairs were complete. A wonderful service! And the car is runn who kindly picked me up and took me back to the dealership the following day when the repairs were complete. A wonderful service! And the car is running beautifully. More

Very clean and organized work area. Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed wi Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed with which the crew completed the service work. More