Back

Skyline Ford - Service Center

Salem, OR

4.4
1,177 Reviews

1,177 Reviews of Skyline Ford - Service Center

Sort by
November 05, 2024

Good service nice people close to home enjoy coming here for everything I need for my vehicle More

by timg1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 05, 2024

They will take their sweet time on repairs they dont communicate with the costumer . I had to call every couple of weeks to find out what was going on with my vehicle. More

by drseahawk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

We sincerely apologize for the delays and lack of communication you experienced during your vehicle repair. Keeping our customers informed should always be a priority, and it’s clear we fell short in your case. We appreciate your feedback and will work to improve our communication processes to ensure a better experience moving forward.

November 04, 2024

Excellent prompt detailed mechanical service - excellent customer service - everyone was friendly and helpful. Will go to skyline again if needed More

by TPARKER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 03, 2024

Service is great and very friendly. It’s a little to expensive is my only complaint. More

by LESLIID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 02, 2024

They went above the standard, as they always have, in servicing my Fords, new and old. Highly recommended! More

by geezer46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 02, 2024

Excellent service Gavin throughly explained everything before proceeding with work with estimate very detailed, Great service advisor and fantastic service department thank you More

by JJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 02, 2024

I've always had good service and they have an always done excellent work on my car. More

by doglover999111
Recommend Dealer
Yes
Employees Worked With
Body shop
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 01, 2024

They take care of my baby horse Bronco sport 2021. Thank you very much Always mimi More

by lovemyjeep87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Enjoy your Bronco Sport!

November 01, 2024

People were kind, effective and very professional. My scheduled time was accurate . The dealership was clean and tidy More

by gogreenwithblacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 01, 2024

Great greeting, fast, faster service than disclosed. Five Star service from my vantage. Excellent delivery. More

by 1086.bott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

...
7
...