Skyline Ford - Service Center

They took the time to figure out the problem, ordered the part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! More

They are efficient and always do a good job. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. More

When a customer buys a brand new vehicle and continues to deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I have been told of the customer satisfaction guarantee but have found that the responsive actions by the dealer to be consistent with that guarantee. It’s not a guarantee if the promise isn’t met or there isn’t concrete and quick effort to work until it’s resolved. More

The service performed was good, quick and efficient. Would highly recommend to anyone looking for service. Would highly recommend to anyone looking for service. More

Everyone that I dealt with there was very professional and focused on my situation, which I appreciate it very much and focused on my situation, which I appreciate it very much More

skyline service department staff are always friendly and help you with your needs way t o go guys keep up the great work help you with your needs way t o go guys keep up the great work More

Accommodated our preferred time and honored our appointment by actually starting on car immediately! We were out in a jiffy appointment by actually starting on car immediately! We were out in a jiffy More

Honestly, I have used the service department a few times, and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 days! Then I drive to the store and when I came out it wouldn't start, I had to get a ride home. Turns out they didn't retighten the battery cables! I won't go back! Between the car rental and repair bill it's not worth it. I'm trading in the Ford for a Toyota! More

Mel Wangler was fantastic as a service writer and kept me in touch with everything during my lengthy process of finding a bad water leak that had been there since the truck was made! John, the service manage in touch with everything during my lengthy process of finding a bad water leak that had been there since the truck was made! John, the service manager was extremely helpful with explaining my over fueling problem as I was getting fuel delusion in my oil. Everyone that I deal with at Skyline Ford 🛻 is top shelf and is A number one. It’s nice to have someone that you can depend on to come through for you and help you get your truck repaired the right way! Thank you for this opportunity to feel good about having my truck back and working perfectly! More

They were very attentive. I felt they did a very good job. Going over all the details after the job was finished I felt they did a very good job. Going over all the details after the job was finished More