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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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January 17, 2024

Great service very helpful Great service very helpful. People were nice and work was done quickly was on my in an hour More

by Hullconstruction25
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 17, 2024

simple. drop off and pickup on time and fairly quick time for the service appointment More

by rawsk
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 17, 2024

Drop off for service was convenient and professional. Very clean facility! My service person promptly checked me in and was very friendly. More

by JOELGOLF
Recommend Dealer
Yes
Employees Worked With
Service and parts staff.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 17, 2024

It was quick and easy. We tried the pick up service. It was great.?? It was great service. We were satisfied with the service. More

by Ticktok61
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 17, 2024

Everyone is pleasant to work. Had no problems. I will return if I need more service. More

by catasat125
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 08, 2024 -

Skyline Ford responded

We look forward to working with you again. Thank you for choosing Skyline Ford!

January 17, 2024

Friendly and reliable Super easy and very friendly staff that take care of your vehicle the right way More

by BRETTCOLLINS35
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Feb 08, 2024 -

Skyline Ford responded

We do our best! Thank you for choosing Skyline Ford!

January 17, 2024

I was only allowed to use my debit card to pay. The bank was closed and I was unable to pay. I found it frustrating that I wasn't allowed to pay any other way. More

by eidingma1
Recommend Dealer
Yes
Employees Worked With
With caveats
Feb 08, 2024 -

Skyline Ford responded

Thank you for this feedback and for choosing Skyline Ford!

January 17, 2024

It was easy and fast but he didn't say anything about the brake system being on the red. More

by jsheehan88
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

Give us a call and we'd love to go over it with you. Thank you for choosing Skyline Ford!

January 17, 2024

Excellent professional service provided for our 2008 Ford Escape Hybrid & was available before time promised. A detailed explanation was provided of the repair needed to be completed. Will use Skyline Ford More

by ONESON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember who it was that helped us, sorry. Everyone we met was AWESOME!!!
Feb 08, 2024 -

Skyline Ford responded

We look forward to serving you again. Thank you for choosing Skyline Ford!

January 16, 2024

Lots of delays and misordered parts caused what probably should have been a 2 week process to take a month, leaving me without a car. More

by CurtisG03
Recommend Dealer
No
Feb 08, 2024 -

Skyline Ford responded

We're sorry to hear you were without a vehicle and we want to ensure you we are taking steps to make your next visit worthy of all 5 stars. Thank you for your feedback and patience. We appreciate your review.

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