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1,260 Reviews of Skyline Ford - Service Center
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February 02, 2024
Great, on time and no issues. I would recommend them Galvin easy to work with. I would recommend them Galvin easy to work with. More
by skyford
Verified Customer
January 30, 2024
Everyone was friendly and my car would have been done fairly quickly, but then we had our winter storm. No fault of anyone and got my vehicle back not long after. II felt valued. fairly quickly, but then we had our winter storm. No fault of anyone and got my vehicle back not long after. II felt valued. More
by hobiep
Employees Worked With
Both the man and woman in the collision center. Both were very nice and helpful.
January 29, 2024
I drove the van in and had to toe it out. The Service adviser did not call me with an option to fix the broken heater hose it was sprung on me when I picked up the van. I never blamed anyone The Service adviser did not call me with an option to fix the broken heater hose it was sprung on me when I picked up the van. I never blamed anyone for the hose things happen I am quite sure the hose would have broken at some point whether you or I had the van. I should have gotten a phone call describing exactly what happened with options for the repair. What I got was Ben blaming me for the vans disrepair due to the van having 550000 miles on it. The reason I brought the van to Ford was for your diagnostic skills on Ford products More
by Mblrpr360
Employees Worked With
Ben
January 28, 2024
Mel, the technician, and the cashier we're exceptional. On time very polite and courteous. On time very polite and courteous. More
by scuito
Employees Worked With
Other Employees :
Mel, the oil tech and cashier were all exceptional
January 27, 2024
Friendly, great waiting room. You need to have loaner cars for folks like me who have only 1 car and don't live in Salem. I waited for 7 hours on two different days. You need to have loaner cars for folks like me who have only 1 car and don't live in Salem. I waited for 7 hours on two different days. More
by VM Pastor
January 27, 2024
Mel was remarkably communicative, professional, and pleasant throughout working with her. She made the process of getting our extended warranty coverage fulfilled absolutely seamless! pleasant throughout working with her. She made the process of getting our extended warranty coverage fulfilled absolutely seamless! More
by William85
Employees Worked With
Mel
January 20, 2024
I took it in for a recall and some items that needed attention. Recall was fine, listed items were partially addressed attention. Recall was fine, listed items were partially addressed More
by RKATHYGROWS
January 19, 2024
Always amazing Great follow up and communication. Service is fast and well done Greatest team around Service is fast and well done Greatest team around More
by DWOLFMAN75
