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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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March 26, 2024

She is wonderful and very talented! I believe she is knowledgeable and takes good care of my car. I trust her 100%. More

by Wfrey
Recommend Dealer
Yes
Employees Worked With
Melanie
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 25, 2024

It's easy to get checked in and they listen to your concerns and desires. Service was quick and check out easy. More

by bob4glenda
Recommend Dealer
Yes
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 22, 2024

If this is referring to my phone calls today to schedule a battery replacement - the service dept and scheduling department were great to work with. Answered my questions and have us set up More

by JIMYJOBES
Recommend Dealer
Yes
Employees Worked With
Just phone calls
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 20, 2024

Always attentive and always helpful. They go above and beyond I always appreciate the care they provide me as a customer. More

by Danni Peterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024 -

Skyline Ford responded

We work hard to always go above and beyond. Thank you for choosing Skyline Ford!

March 13, 2024

I appreciate them very much. Did not buy from Skyline but they have taken care of my Bronco regardless. More

by Deemelendy
Recommend Dealer
Yes
Employees Worked With
Service
Apr 12, 2024 -

Skyline Ford responded

We're happy to take care of your Bronco. Thank you for choosing Skyline Ford!

March 12, 2024

Ben was very professional and personable, just who you want to see when leaving your vehicle for service More

by MADCAP5X
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 08, 2024

I arrived 15 minutes early and told Gavin I would wait for it. After waiting an hour I went out to service bay to check on my vehicle. Gavin forgot I was waiting ☹️ other than that I’m happy as always wit More

by RISENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Skyline Ford responded

We are sorry we forgot you there. Thank you for choosing Skyline Ford!

March 08, 2024

No one likes to answer there phone or return your call. Service took a couple of days longer than I was told. The rental car part of the warranty work is unexceptional More

by Jakeperkey
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Apr 12, 2024 -

Skyline Ford responded

We understand the frustration of not receiving timely responses to phone calls and experiencing a service duration longer than initially communicated. Your feedback regarding the rental car aspect of the warranty work is duly noted. It's vital for us to provide exceptional customer service at every stage, including the warranty process.

March 08, 2024

Excellent Aaaaaaaaaa aaaa aaaa aaaaa aaaaa aaaaa aaaaa aaaa aaaa Eee rrr try yyyy uuuu More

by John278
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Apr 12, 2024 -

Skyline Ford responded

Eloquent. Thank you for choosing Skyline Ford!

March 08, 2024

Julian was very helpful and answered all of our questions. Never felt pressure to buy. More

by Keithbenefiel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marr
Apr 12, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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