Skyline Ford - Service Center

Very good service and thorough. Reasonable price for quality work. Recommend skyline ford to anyone needing service. Reasonable price for quality work. Recommend skyline ford to anyone needing service. More

Almost total lack of empathy and poor communication. Dealership don't seem to care about the impact of having a brand new vehicle in the shop for over a week when it's our family's only vehicle. Also no Dealership don't seem to care about the impact of having a brand new vehicle in the shop for over a week when it's our family's only vehicle. Also not being told up front how long a service will take. More

Awful service department personell/ poor communication / did not complete service . Will go somewhere else next. did not complete service . Will go somewhere else next. More

I have lived within three different Ford dealerships in two different states. Skyline Ford has an outstanding service department. They are very responsive to consumer requests and are very prompt and retur two different states. Skyline Ford has an outstanding service department. They are very responsive to consumer requests and are very prompt and returning calls. More

Took months to complete my main repair and smaller things needing attention were entirely ignored despite repeated requests. needing attention were entirely ignored despite repeated requests. More

Ben was great Took care of everything on my Ford transit van all the recalls and recommended services van all the recalls and recommended services More

Work was done on time and correct. Tech was knowledgeable and and courteous and prompt. Tech was knowledgeable and and courteous and prompt. More

Skyline Ford service is awesome. As a senior woman, Mel in the service department is great. She knows her service world and is kind and understanding. I’ve been going to their servic As a senior woman, Mel in the service department is great. She knows her service world and is kind and understanding. I’ve been going to their service for years and it has always been spot on. My son is a heavy duty mechanic and when my car needs more than routine see, I call him with the details and he tells me they are doing the right repair and at a very affordable cost. The support staff is great, including the county driver, the cashier, and the attendant taking calls to set up the service. Nice work and wonderful experience all the way around. More

In for a 3 day job. 3rd afternoon I called. Not even started the work 3rd afternoon I called. Not even started the work More

Was told 2 weeks when I brought my truck in, but it turned out to be 3 weeks. It wasn't wasn't Ben's fault, you just had a lot of vehicles brought in at that time. turned out to be 3 weeks. It wasn't wasn't Ben's fault, you just had a lot of vehicles brought in at that time. More