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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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May 15, 2024

Very expensive! Hourly rates and parts are out of control! The people were nice and professional. More

by electricmotor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We hear you. We do our best to stay a cost-efficient resource for your service needs. Thank you for choosing Skyline Ford!

May 15, 2024

Good service please follow up on the issue with the rear camera being disconnected and disabling all cameras More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We would love to follow up with you on this. Please reach out to your service advisor at your earliest convenience. Thank you for choosing Skyline Ford!

May 14, 2024

A little on the expensive side, but gives pretty good service and they do care. More

by javanCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We truly do care! Thank you for choosing Skyline Ford!

May 13, 2024

In for oil change tire rotation and etc. i had coupons for allof it included brake ck. So drove in handed coupons to writer and ask that I see my air and cabin filters. It was a 3 o'clock ap More

by albertheisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel Wangler
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Skyline Ford responded

We apologize for any confusion. Give us a call and ask for Jim or shoot a quick email to jima@skylineforddirect.com so we can clarify your RO with you. Thank you for choosing Skyline Ford!

May 13, 2024

Service is always great at Skyline Ford. They are quick with their work and the service advisors are helpful. Thank you Arturo, Gavin, Ben, and Mel for all your hard work! I am a loyal Skyli More

by webb_col
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Skyline Ford responded

Thank you for your very kind review. Thank you for choosing Skyline Ford!

May 13, 2024

Really helpful overall. They have me great customer service. Took care of my issue and did the right thing for the client. More

by wiev1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager. I don’t remember his name.
May 17, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 13, 2024

Although scheduling took longer than I would have liked, the work (replacement of a broken side mirror) was completed perfectly. All in all a very satisfactory experience. More

by VAGABONDVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
May 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 13, 2024

They got me in at the last minute to get my service done because I was going On a trip More

by sj437363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
May 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 10, 2024

Well they did a good job I will recommend this service center to friends and familly More

by jose.gocobachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Skyline Ford responded

We appreciate your recommendation! Thank you for choosing Skyline Ford!

May 09, 2024

Great service friendly workers facility is clean. The price is to high! And I feel I had to wait to long to get my truck fixed. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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