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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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May 30, 2024

Nice people. Worked quickly but are slow on a follow up. More communication would be appreciated. More

by Mr.Spink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

We appreciate your feedback regarding the communication. Thank you for choosing Skyline Ford!

May 30, 2024

They need to expand their service center to deal with FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit More

by garretta88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

We appreciate your feedback. Thank you for choosing Skyline Ford!

May 30, 2024

Great service and wonderful people! I had experience with Skyline Ford before. Always great experience! More

by rickna7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 30, 2024

Well run service shop. Waiting area is top of the line. I've used the shuttle and was pleased. More

by neuhausson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 29, 2024

Everything was explained nicely, especially with a few didn’t issues going on at the same time. I called to clarify going going through with making my decision. More

by ISAACREAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 27, 2024

All requested work was performed well and within projected time frame. Ben Wade (service advisor) was exceptional in communicating timely & thoroughly . Gavin Newsom was hard to reach and his commun More

by Frank
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 27, 2024

Mel, was amazing, she helped me out very quickly then when the job was done she sat down with me and explained everything they did and so I needed to be looking at doing in the future, I’m very happy More

by WILLIAM.MCCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 25, 2024

I got my car back sooner than expected, and my car seems to be running fine. More

by cgperez
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 24, 2024

Got my appointment scheduled in record time, service performed also in record time, very happy. More

by SUSANHIP_19258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 24, 2024

Not sure exactly who I dealt with exactly, but it was a mostly good experience. More

by SweetHome Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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