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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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June 09, 2024

Replaced an after market center console in instead of the factory original. I brought it to their attention and never received a response. More

by salemrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Please don't hesitate to give us a call or reach out to your service advisor with questions and concerns. Thank you for choosing Skyline Ford!

June 06, 2024

Skyline Ford has always done a perfect job when working on all three of our cars. Have 2 Ford Rangers & 1 Ford Escape. Thank you Skyline Ford More

by sherrycobine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 05, 2024

First time in and service was fine, people were nice, waiting room is just average at best, overall the building appears needing updates compared to other car dealerships in Salem More

by billpswigart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for your feedback and for choosing Skyline Ford!

June 05, 2024

Very happy got work done on a truck fast , very detailed and great customer service More

by Cruz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 03, 2024

Quick and efficient service provided by competent, friendly and courteous staff in a very comfortable atmosphere. More

by HOLLEN.JOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 02, 2024

Easy to work with. Dan Waldron was extremely helpful and courteous and helped us get out transaction done quickly More

by WBABY42
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan "Wally" Waldron
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 02, 2024

Great service, great people, could not ask for anything more! I am 100% satisfied with everything. More

by benjimanwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 01, 2024

They have very bad customer service. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. More

by xtremekeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I called the service manager and the service advisor left them a voicemail explaining why I wasn’t happy and what was going on and still no call back. Absolutely ridiculous such poor communication and they c More

by cari hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I have been a Sjyline Ford customer for 30+ years. This south salem location often leaves me feeling like just a number. Great customer service has not been received at the south salem lacation in a d More

by REACHJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford Quicklane!

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