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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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June 17, 2024

Did a great job. Very thorough, would highly recommend, will be back next time for service More

by rleach731.rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

We look forward to seeing you! Thank you for choosing Skyline Ford!

June 15, 2024

The dealership was timely and responsive. Arturo the service man did a great job in explaining and understanding the issues and communication with me. More

by Tom Avinelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 14, 2024

You need to work on their workload and stop making people waste their time for real More

by Aghernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Wallace
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford. We appreciate your review and feedback.

June 13, 2024

The service is great, but your company policy of informing owners about needed maintenance upon the pickup of the vehicle (requiring another appointment to address) rather than informing us while ve More

by JEMCKENNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Frederickson
Jun 19, 2024 -

Skyline Ford responded

We appreciate your feedback and we want to be as efficient as possible for you. We will take a look at our processes. Thank you for choosing Skyline Ford!

June 12, 2024

Got my truck in a timely manner. Staff was ready and pleasant. Would go back again. More

by STANAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 12, 2024

Great customer service. The people who work at this location really treats you like family. More

by SHEL143
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Wallace
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 11, 2024

They were very timely with my service. I arrived about 20 minutes early and they took my pickup right in. More

by Kevin B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Early is great! Thank you for choosing Skyline Ford!

June 10, 2024

advisors dont really listen and manager is a moron. Won’t ever be going back to this dealership More

by Thatonedude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

2 weeks, 2 trips to repair TPMS. Your staff forgot they had picked up the car to fix it again. If I hadn't driven over to check on it, after I didn't get a call back, they wouldn't h More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Excellent service. Friendly customer care. Professional service technicians. Enjoy fawning over the gt350! Wish I had a lightning in addition ton my eco beast. More

by holcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We love the GT350!

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