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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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July 03, 2024

Wonderful dealer! ! Very helpful, knowledgeable staff. The writers do a fantastic job keeping me in the loop with what’s going on with my vehicle. The technicians are h More

by sgrubb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

My rear defogger wire detached from window. They replace the window versus reattaching the cord. This was done under warranty. They got it done quickly and did a good job. More

by CJRISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 26, 2024

Good sales staff I believe i got a good deal Nice car Very good This is good as my Mercedes More

by ernies57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 26, 2024

Quick with the service. I really look forward to my cup of cappuccino from the coffee machine. More

by quadsrme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

It makes a darn good cup of coffee! Thank you for choosing Skyline Ford!

June 26, 2024

Dealership was great but it took over 5 months for repairs while waiting for parts to arrive. More

by FARRELLSD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 04, 2024 -

Skyline Ford responded

We apologize for the delay in parts delivery. Thank you for choosing Skyline Ford!

June 25, 2024

Quick service along with friendly helpful service reps and quality work is why I ama repeat customer More

by spurrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 25, 2024

John my technician was fabulous! Very knowledgeable and courteous! Did his job well! And the lady whom took my call and set up my appointment was helpful and had great costumer servi More

by Dezpaws30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 25, 2024

Seems like everytime I take my truck in they have done maintenence or repairs to my truck that I did not authorize then charged me for it. Also, I have a newer truck and each time I have dropped my truck More

by Varebelgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

The service department at skyline Ford is the top notch surface department. They are courteous, polite, down-to-earth keep you informed department. More

by Fred buyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 19, 2024

I always feel in good hands with staff at Skyline. Would recommend them to anyone! More

by michael_ned_palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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