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Skyline Ford - Service Center

Salem, OR

4.3
1,259 Reviews

1,259 Reviews of Skyline Ford - Service Center

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October 02, 2024

The place was the worst in terms of pushing they stuff they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stu More

by ruasoh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Annoying. Never a current time for repairs. Parts always back ordered. Makes service nearly impossible! More

by PFID6695
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

My service took almost 5 months because it was not a priority. The tech kept getting taken off the job. When I got the vehicle back not everything was fixed. I would expect to at least be told that ther More

by BRANDON.DAY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Very friendly and professional. Showed me where to wait. Don’t know what else to say. The said my tires are getting worn More

by carolgej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Skyline has always taken great care of my older vehicle. I'll keep coming back! More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Friendly, informative, prompt and helpful service and service rep. Pleased with how they handled my vehicles issue. More

by LIONCIRCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They have good service and they do an excellent work, thank you for your service. More

by Enrique Giron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They told me new engine took somewhere else they fixed the problem. I feel like they should be able to diagnose a ford problem More

by jcjj1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The people are first rate but after four visits the connectivity problem persists on my Maverick More

by FLIGHT.JAKE
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Highly recommend Skyline Ford. They are all helpful and kind when I come in! Very quick with service needs & always do a great job. More

by rankinerin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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