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Skyline Ford - Service Center

Salem, OR

4.4
1,183 Reviews

1,183 Reviews of Skyline Ford - Service Center

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August 27, 2024

They always do a great job with my vehicle, and are pleasant to work with! More

by ashley_0942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2024

My experience with skyline ford was very unpleasant and unprofessional to say the very least. More

by Portercharles36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Skyline Ford responded

We're sorry to hear your visit wasn't a pleasant one. We'd love to hear more from you regarding your visit. Shoot us a message or give us a call when you're ready and we'd love to hear you out.

August 24, 2024

Art is THE MAN. He did a great job of helping after a secondary issue developed on my car after it was in for service. They owned the issue and made it right, and al More

by Djorgenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Miller
August 24, 2024

Came in for a engine light on and they had the car all day. I had an appointment too. Then I walked home as I was not aware it would take all day to check the codes. Turned out to be a gas filler problem. More

by skippyone711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't see the woman who worked in the office when I got the appointment. just wanted to say she was very pleasant!
August 23, 2024

Skyline Ford has been servicing my F350 since new. They have been professional and courageous. I would recommend Skyline Ford. More

by Tim E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 23, 2024

Skyline Ford's service dept is excellent. Highly recommend it. Big reason for choosing this dealership. They do quality work and it is trustworthy. More

by ddelaney7021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Outstanding service for the customer, me truck looked like it just cane of the, no indications that the dash had been removed to do the work. Outstanding and thank you to your crew More

by rmcawret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna service dept
August 22, 2024

Great customer service. My oil change and inspection was completed in less than a hour More

by dannyboy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

My service advisor, Mel always takes great care of me and top notch mechanic, Rolando is just the best. I always know my oldie-but-goodie vehicle is in tip top shape. Keep up the great work. I appreciate you More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando Covarrubias
August 20, 2024

The service I received was fast, easy and done in a very helpful and polite manner. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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