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Skyline Ford - Service Center

Salem, OR

4.4
1,178 Reviews

1,178 Reviews of Skyline Ford - Service Center

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October 05, 2024

Solid people down there. I was taken care of pretty expediantly. I've done business at Skyline before and it's always pretty decent. More

by BZANXT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Sales person worked well with my limited time. showed me all the nice features. Helped me with Ford pass. More

by TODDBROWN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

fabricated work that was not done,made statements that were not true. price paid wasn higher than estimate .I had no conversation about tire rotation, contrary to what MEL. the service rep. stated on rec More

by gef53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I was received at the garage promptly and was provided a shuttle within a few minutes. The technician troubleshot the door latch and replaced it. Nice people. More

by Rlbh2o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Fast and friendly, excellent service for my 2018 vehicle. Will continue to get my pickup truck serviced at Skyline Ford. More

by PAUL.BAUMGARDNER1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

The place was the worst in terms of pushing they stuff they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stu More

by ruasoh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Annoying. Never a current time for repairs. Parts always back ordered. Makes service nearly impossible! More

by PFID6695
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

My service took almost 5 months because it was not a priority. The tech kept getting taken off the job. When I got the vehicle back not everything was fixed. I would expect to at least be told that ther More

by BRANDON.DAY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Skyline has always taken great care of my older vehicle. I'll keep coming back! More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Very friendly and professional. Showed me where to wait. Don’t know what else to say. The said my tires are getting worn More

by carolgej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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