1,178 Reviews of Skyline Ford - Service Center
Water pump R & R Josephine is a great service rep in Keizer. The tech forgot to reconnect a part but it was taken care of by JP and another tech. Thanks much guys. Fri Josephine is a great service rep in Keizer. The tech forgot to reconnect a part but it was taken care of by JP and another tech. Thanks much guys. Friendliest service rep at skyline since Eddie and Brandon years ago. Keep up the great service JP! I More
Excellent Service! Very pleased with service provided by JP in Keizer..With my rewards program I did not have to pay for my oil change this time! I was very happy with Very pleased with service provided by JP in Keizer..With my rewards program I did not have to pay for my oil change this time! I was very happy with the great service. Thank you JP! More
Unsure Wasn't to sure about the new Escape look. I have had Ford's for 32 years. Jeremy restored my faith about the Escape. Another Ford dealer showed no Wasn't to sure about the new Escape look. I have had Ford's for 32 years. Jeremy restored my faith about the Escape. Another Ford dealer showed no interest in showing me a car and actually gave me a higher price to fix my current vehical than here. I was going to look at other makes when Jeremy was so nice and ended up selling me the vehicle. Thank you, More
Helpful, proffesional , friendly service from Jason Flanagan I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and g I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and got me in and outquickly solving my problem without delaying any other customers .Jason was very competent, fixed my issue got me on the road. I would like to thank Jason for the great job and taking the time for me. More
Great Service from KEizer Quick Lane Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me wi Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me with the insurance co providing hte extended warranty; Without their help I never would have received the reimbursement for the needed repairs. Many thanks . More
Excellent experience Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm ba Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm back forever More
Keizer staff really scores Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are helpful, professional, but most importantly FRIENDLY!!! Teach the South store the customer service you provide More
Great Service I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they co I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they completed the job. Vince even asked me if I drive short distances daily and suggested that I take a drive from time to time for the sake of my battery. I appreciate his attention to detail. Great job Vince! More
Katrina holding down the fort With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone wal With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone walking through the glass doors. It's like Jennifer at Keizer, with all men as service techs...don't mess with the woman who has everything under control. More
Routine maintenance of Ford Freestyle We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust t We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust them to keep both of our cars in top working condition. I am so glad that we did! Our last service with service adviser Jason was the best service we have ever had at Skyline Ford. His willingness to keep us promptly informed with what was happening with our car was very appreciated. I never felt pressed to purchase anything or have something done that was not needed. I am so glad that we have stuck with the service department at Skyline Ford and I look forward to taking either of our cars in and have Jason take care of us again. Well done! More