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Skyline Ford - Service Center

Salem, OR

4.4
1,178 Reviews

1,178 Reviews of Skyline Ford - Service Center

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December 23, 2017

Water pump R & R Josephine is a great service rep in Keizer. The tech forgot to reconnect a part but it was taken care of by JP and another tech. Thanks much guys. Fri More

by Kf65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP FRIEND
Jan 02, 2018 -

Skyline Ford responded

JP puts the Friend in friendly, thanks for being an awesome customer!

December 16, 2017

Excellent Service! Very pleased with service provided by JP in Keizer..With my rewards program I did not have to pay for my oil change this time! I was very happy with More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Jan 02, 2018 -

Skyline Ford responded

Danny, thank you for letting us know that JP and Quick Lane are still awesome!

November 29, 2017

Unsure Wasn't to sure about the new Escape look. I have had Ford's for 32 years. Jeremy restored my faith about the Escape. Another Ford dealer showed no More

by Malia G West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gattenby
Nov 30, 2017 -

Skyline Ford responded

Malia, glad we could keep you in the Ford family. Thank you for taking the time to let us know that Jeremy did a great job.

November 19, 2017

Helpful, proffesional , friendly service from Jason Flanagan I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and g More

by JoeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Flanagan
Nov 30, 2017 -

Skyline Ford responded

Thank you Joe, we are grateful for customers like you!

November 16, 2017

Great Service from KEizer Quick Lane Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me wi More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Quick Lane Keizer
Nov 30, 2017 -

Skyline Ford responded

Thank you for the outstanding review of Jennifer and Skyline Ford!

November 09, 2017

Excellent experience Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm ba More

by Sandra Montalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and JT
Nov 13, 2017 -

Skyline Ford responded

Sandra, we truly believe you are part of our family :-)

November 01, 2017

Keizer staff really scores Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are More

by Escape to escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You should list your Keizer store service staff by name
November 01, 2017

Great Service I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they co More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Nov 13, 2017 -

Skyline Ford responded

Thank you for letting us know that Vince is keeping with the Donofrio difference!

September 06, 2017

Katrina holding down the fort With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone wal More

by gm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katrina
Sep 09, 2017 -

Skyline Ford responded

Thanks for the review, we like our service writers too!

August 18, 2017

Routine maintenance of Ford Freestyle We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust t More

by Gretchen Wunderlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 22, 2017 -

Skyline Ford responded

Thank you Gretchen, we are happy when you are happy. Jason is kinda awesome isn't he?

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