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Skyline Ford - Service Center

Salem, OR

4.4
1,176 Reviews

1,176 Reviews of Skyline Ford - Service Center

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December 22, 2024

Service was just what was promised. Price was as quoted. Well done. I’m satisfied. More

by treefrog228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was only with the service team and don’t any one name. All were very polite and helpful
December 22, 2024

Easy to make appointment and provides clear communication. Has addressed every issue I have had regarding the factory warranty. More

by bostonhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everything went well and we like working with skyline ford service and will continue to to use the. For all of our ford needs. More

by MRDUERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

The service advisor was very helpful and pleasant to talk with. They explained everything about my repair and the process so that I could understand what was needed. More

by Tlloutzenhiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Skyline Ford responded

We're glad we could serve you! Thank you for choosing Skyline Ford!

December 15, 2024

The scheduling person was great. Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as wel More

by HendricksKris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're glad we could assist!

December 13, 2024

People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n More

by brianlewis601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Give us a call or stop in and we'd love to make this right. We never want anyone feeling like their issues or concerns weren't properly resolved.

December 13, 2024

The dealership did a great job. In fact, one of the managers went above and beyond his duties to diagnose the problem, and facilitate a solution. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

We work hard to always go above and beyond. Thank you for choosing Skyline Ford!

December 13, 2024

Arturo always provides excellent customer service and we never have any problems and we always feel welcomed More

by L.GOULDSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Craig cashier
Dec 18, 2024 -

Skyline Ford responded

You're always welcome here! Thank you for choosing Skyline Ford!

December 12, 2024

Always great service at Skyline. I have used other ford service departments. Skylines the best! More

by GUNNERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 09, 2024

Excellent customer service. Very friendly and informative. Would definitely use them for all maintenance needs in the furyre More

by wallbro90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We hope to work with you again!

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