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Sir Walter Chevrolet Company

Raleigh, NC

3.6
137 Reviews

8501 Glenwood Ave

Raleigh, NC

27612

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Showing 137 reviews

July 30, 2019

2 visits and damaged vehicle both times Purchased my '18 Colorado here, service for torque converter once, vehicle had ding in the right wheel arch. Second service for same issue (which was More

by BoyBlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Aug 05, 2019 -

Sir Walter Chevrolet Company responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

July 09, 2019

Dana W. is the Best! This was my second experience working with Sales Associate Dana Weaver in 3 years. Dana went above and beyond to make sure we got the vehicle we want More

by arob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Officer
Jul 10, 2019 -

Sir Walter Chevrolet Company responded

Arob, thank you for your loyalty to our dealership and for taking the time to write this review. Dana’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

June 28, 2019

Jacob Kralka Jacob did a fantastic job. He was informative, friendly, and super efficient .He helped me every step of the way. He made it a very pleasant experienc More

by Stevie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Kralka
Jun 30, 2019 -

Sir Walter Chevrolet Company responded

Stevie, we are so glad we could take care of all of your needs at Sir Walter Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

May 15, 2019

$500 charge for not making an appointment This dealership will charge you $500 if you walk in to buy a car with no appointment. They would not waive this fee and let me walk out the door and l More

by M wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
May 20, 2019 -

Sir Walter Chevrolet Company responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

May 10, 2019

Great experience from sales to service I had a great buying experience with Mike Foschi and and have great follow up service visits (3). They had the best deals on new Silverados hands do More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foschi, Christian Swan
May 13, 2019 -

Sir Walter Chevrolet Company responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sir Walter Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

April 12, 2019

Client/Sales are great...Service is questionable. I had such a great experience with the purchase of my new '19 Silverado. My Sales Advisor, Bryan was great. The finance guy, Chiago, was great as well More

by Starootoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cortes, Chiago, Christian Swan
Apr 19, 2019 -

Sir Walter Chevrolet Company responded

Thank you for taking the time to share your recent experience at Sir Walter Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

March 14, 2019

Lies and Shady Business Practices I bought my 2016 Silverado from Sir Walter brand new with an extended 100k warranty. Brought my truck in last week at 37k miles (1k out of 36k bumper More

by Trav1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Jackson
Mar 19, 2019 -

Sir Walter Chevrolet Company responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

November 03, 2018

Go ANYWHERE Else The service department is rude and Sean who calls people to report the status of their vehicle and, Mike, their service manager are both incompetent a More

by DealWithit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike
Nov 07, 2018 -

Sir Walter Chevrolet Company responded

Levi, thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

August 29, 2018

Wonderful, Respectful, Used Car Buying Experience My son and I had a wonderful experience on August 10, 2018 purchasing a used 2016 Hyundai Sonata! Abduul Ndir was our Sales Consultant. Abduul was ve More

by Suzi678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abduul Ndir, Mansour Ndir, Jason Cassle
Aug 29, 2018 -

Sir Walter Chevrolet Company responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Abduul was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

July 21, 2018

BEST CAR DEALERSHIP EVER Sir Walter Chevrolet is full of polite staff that are eager to satisfy you in any way possible. My sales person was Ahmad, he was very nice and relata More

by aleahlaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Jul 23, 2018 -

Sir Walter Chevrolet Company responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

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