Sir Walter Chevrolet Company
Raleigh, NC
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Go ANYWHERE Else The service department is rude and Sean who calls people to report the status of their vehicle and, Mike, their service manager are both incompetent a The service department is rude and Sean who calls people to report the status of their vehicle and, Mike, their service manager are both incompetent at their respective jobs. I’ve also been there to purchase a camaro and found one I was interested in but it was going in for service at the time. I asked the salesman to call me when it got out of the shop and he never called. More
Wonderful, Respectful, Used Car Buying Experience My son and I had a wonderful experience on August 10, 2018 purchasing a used 2016 Hyundai Sonata! Abduul Ndir was our Sales Consultant. Abduul was ve My son and I had a wonderful experience on August 10, 2018 purchasing a used 2016 Hyundai Sonata! Abduul Ndir was our Sales Consultant. Abduul was very patient and supportive as we slow walked our way into this purchase. We needed a reliable used car of this make and model because my son needed the legroom. We also had the pleasure of meeting Mansour Ndir to do the initial test drive. My son was able to drive the car over to our mechanic to get the thumbs up for this car! We really appreciated the way the pricing for this car was done. The car was listed for a certain price and that was the price it sold for before tag, title, and taxes. We had been looking for a car like this for over 3 weeks and were pleasantly surprised with this no-nonsense deal. My son has driven this car for the past three weeks and is truly enjoying the way this car performs! As a recent, unexpected widow I was unsure if I would be able to fulfill my husband's wish to get a car for our son to use during his last two years of college. Thanks to Sir Walter Chevrolet Dealership and working with Abduul I must say, I am truly grateful! I have recommended this Dealership to my friends and Abduul and Mansour as the Sales Consultants to work with!!! Thank you so much!!! More
BEST CAR DEALERSHIP EVER Sir Walter Chevrolet is full of polite staff that are eager to satisfy you in any way possible. My sales person was Ahmad, he was very nice and relata Sir Walter Chevrolet is full of polite staff that are eager to satisfy you in any way possible. My sales person was Ahmad, he was very nice and relatable, answered every question I had very clearly and made sure I knew exactly what I was buying and understood the process. 100% will recommend and purchase my next car here. (Huge shoutout to Ahmad for putting me into the perfect car More
purchased new 2018 Suburban Premier Great experience today purchasing this vehicle. Will Lopez was super helpful making sure all my questions were answered and all issues were handled t Great experience today purchasing this vehicle. Will Lopez was super helpful making sure all my questions were answered and all issues were handled to my satisfaction. He even delivered the vehicle to my home. I would highly recommend him and the dealership to anyone. More
Great Dealership with great people Had a great experience working with Ronnie Davis. I would definitely go back for my next vehicle purchase. I have recommended this dealerships to all Had a great experience working with Ronnie Davis. I would definitely go back for my next vehicle purchase. I have recommended this dealerships to all my friends in the Raleigh area. More
Satisfied customer I have purchased 22 cars over the years none was a better experience than working with Mansour Ndir sales consltant.. I received a great deal , no p I have purchased 22 cars over the years none was a better experience than working with Mansour Ndir sales consltant.. I received a great deal , no problems with price or trade in value. I would recommend Mansour to all my friends. More
GREAT! Great in sales and Great in service! I purchased a used Impala from Sir Walter a few months ago. My experience with the sales team and Thiago, the salesman, was excellent. The car is als I purchased a used Impala from Sir Walter a few months ago. My experience with the sales team and Thiago, the salesman, was excellent. The car is also great with absolutely no issues. I paid a very fair price, better than I would have paid from other dealers. Most importantly, I was treated extremely well; no pressure, a long test drive and inspection, and a perfectly clean and detailed car when I picked it up. I had a better purchasing experience at Sir Walter than I had when I purchased a new Lexus a number of years ago. They really did a great job and were as nice and accommodating as can be. Next I went to Sir Walter's service department. Not because there were any problems with my purchased Impala, but because after owning many cars (and rally racing many years ago) I understand the necessity and cost effectiveness of properly maintaining all vehicles. I requested complete flush and fill using BG products, oil change, and a spark plug change. The vehicle that I had purchased had over 90,000 miles so this thoroughness was appropriate. A car that I had previously owned and maintained lasted over 23 years. Again, Sir Walter's service department was Great! All four of the service advisors answered questions and worked with me to assure my satisfaction. Work was done in a timely and professional manner with very good and fair pricing. BRAVO Sir Walter Chevrolet - both sales and service are great..... More
Purchase new vehicle and Service I purchased a new truck and the sales people were very efficient. Steve Lancaster made sure all my needs were met. Finance staff were very efficient I purchased a new truck and the sales people were very efficient. Steve Lancaster made sure all my needs were met. Finance staff were very efficient with paper work. Had to return with a service problem and the service department was vey professional and did an outstanding job More
Poor service after the sale. Sir Walter was very helpful and friendly, until they got my money. I purchased a new truck a couple weeks ago and decided to detail the truck this pas Sir Walter was very helpful and friendly, until they got my money. I purchased a new truck a couple weeks ago and decided to detail the truck this past Saturday (it's been under a carport most days since I purchased it), so I pull it into my garage underneath fluorescent lights, wash it and dry it off. While drying it I noticed several pieces of debris in the paint. Then I notice a few dull spots where it has been sanded and buffed, with some still having sand scratches. So I begin to wonder if it has been repainted, and why I was not informed of it before the purchase. NC state law requires a dealer to report in writing and damage that exceeds 5% of the purchase price, and anything less has to be told to the customer if asked. After attempting to call the salesperson I purchased from multiple times with no response, I finally got a hold of the service dept. to find out if any repairs were on that vehicle and they said nothing was found. I then told them about the debris in the paint and the sand scratches/buff marks and was directed to a sales manager that said I need to bring it to the service dept. for them to inspect it. So I scheduled a time, took off work, and drove 80 miles to the dealership, only to be told they do not have a body shop and I have to take it to another dealer. The closest one to me they said is 140 away from them (about 60 for me). Now I'm sure the sales manager I spoke with knew they did not have a body shop yet they had me drive all that way without even an apology. I can get it repaired at a local body shop that does new car warranty work weekly, but they said no it has to go to another dealer. They did not even offer to contact the dealer in question and explain the situation or schedule an appointment. I asked them if they could at least provide an extended warranty on the paint as the it has been sanded thin in some spots and could be an issue down the road, they said all they could do is contact Chevrolet and see what they say. I'm holding my breath on that. We'll see what they decide and if it's favorable I'll report back and share. More
Awesome Dealership I live in Nebraska, 1300 miles away. I found my Camaro on the internet and Sir Walter had it. From my first phone call to Andre on May 27 Till I picke I live in Nebraska, 1300 miles away. I found my Camaro on the internet and Sir Walter had it. From my first phone call to Andre on May 27 Till I picked up the car on June 12 this dealership was awesome. They went out of there way on Memorial day weekend to make sure we met a deadline of May 31 to get all the promotions they had going on. They next day airmailed all the paper work to me. If you are looking for a dealership Sir Walter is it. Awesome job Andre and Sir Walter. Thank You a very satisfied customer More