Sir Walter Chevrolet Company

incompetent employee Traded my old car for a new 2016 Malibu in late September. ASKED them to transfer tags from old vehicle to new vehicle.To my surprise, I received new Traded my old car for a new 2016 Malibu in late September. ASKED them to transfer tags from old vehicle to new vehicle.To my surprise, I received new tag/registration in late October. Called and spoke to Wanda about not wanting a new tag. I was told to send new tag back to dealership and she would personally take it to DMV and fix paper work. Ok...so now we are in late December and tag was never turned in. DMV has placed a stop on my old tag that is on vehicle, insurance lapsed, not to mention I have to pay $164.00 taxes on said vehicle by Dec 31 or the new tag expires and then I have to pay fines. Just days before Christmas. So I had to drive to Raleigh to get new tag that I paid to have sent back to Sir Walter to deliver to DMV. By the way.... Tag was mailed to them on Nov 4th. And lady tried to tell me she didnt get it till Dec 8th ..which just happened to be the day I got a ugly letter from DMV and the day I called her about the problem...???? Needless to say I am highly upset Wanda didnt turn in tag like she was supposed too !! I would not recommend this dealership and will be reporting them to the better business bureau asap !!! Liz C. Goldsboro More

The finance manager does not do what he says he's going to d Bout a truck driver 4th of this year August he calls me tells me he's having problems financing me he would need the truck back after he sold mine tra Bout a truck driver 4th of this year August he calls me tells me he's having problems financing me he would need the truck back after he sold mine trading threatens to take the truck lawyer tells me to send truck payment to dealership I do the next day says I just got me financed and would send my check back has never done it More

Great Personalized Service Sales Representative Jim Brady provided outstanding service. His attention to detail and product knowledge was refreshing. He made me feel like a lo Sales Representative Jim Brady provided outstanding service. His attention to detail and product knowledge was refreshing. He made me feel like a longstanding customer when this was my first visit to Sir Walter Chevrolet. Great job! More

Great experience! I experienced great customer service at Sir Walter Chevrolet. My salesman worked very hard with his other colleagues to get me out the door in my new I experienced great customer service at Sir Walter Chevrolet. My salesman worked very hard with his other colleagues to get me out the door in my new car. More

Friendly and on-time I was very pleased with service at Sir Walter Chevrolet. From the folks at the parts & service desk to the service advisors, the Sir Walter team reall I was very pleased with service at Sir Walter Chevrolet. From the folks at the parts & service desk to the service advisors, the Sir Walter team really knows how to service customers. Friendly, consultative, straight-forward and, most pleasing, on-time. I was given reasonable wait times and my expectations were met. Most of all, I felt welcome and comfortable while I worked remotely next to a beautiful 2017 Corvette. Who wouldn't love that in their office? More

Great Experience A lot of friendly faces and my sales representative Andre Dowridge is the best sale rep I ever had. This was the best sales experience I've ever had. A lot of friendly faces and my sales representative Andre Dowridge is the best sale rep I ever had. This was the best sales experience I've ever had. Thumbs up!!!! See you again for my next chevy. More

Awesome Service! I am very pleased with the sales crew at Sir Walter Chevrolet. Everyone was very helpful and attentive during our negotiation process. Manny Botello a I am very pleased with the sales crew at Sir Walter Chevrolet. Everyone was very helpful and attentive during our negotiation process. Manny Botello and Steve John were awesome! They both went above and beyond to make sure I got the deal I was looking for. I love my new Chevy Trax! More

Great Service! Received GREAT customer service from Shawn Brown in the service center. I originally came into fix 2 recalls on my car (one was a recall and the other Received GREAT customer service from Shawn Brown in the service center. I originally came into fix 2 recalls on my car (one was a recall and the other was a special coverage recall). Not only did he fix both recalls, he also fixed an additional problem with the car that I didn't even know was a special coverage recall. He did all of this is ONE day no less! This experience really exceeded my expectations...WOW! Will be a customer for life!!!! More

First car buying experience My first experience buying a car was quick and efficient. Very pleasant. The salesman was friendly and personable. He answered all my questions and th My first experience buying a car was quick and efficient. Very pleasant. The salesman was friendly and personable. He answered all my questions and the financing paperwork was handled quickly. More

Salesman Could not find Truck Saturday Oct 29 I went to Sir Walter Chevrolet to talk to someone about buying a truck. Sales person standing in the lobby said he could help, he got Saturday Oct 29 I went to Sir Walter Chevrolet to talk to someone about buying a truck. Sales person standing in the lobby said he could help, he got a computer, looked up the low end model I was interested in, went got keys and then took a walk around the entire parking lot looking for the truck (even behind the dealership) - he never found it. Maybe this is a Sir Walter Chevrolet dealership joke - to walk customers around the lot without ever finding the vehicle they say they can sell you. I left. I suggest no one go to this place; or if you do, make them bring the vehicle to you. Now I know why Dodge trucks are outselling Chevy's. I will buy a truck within the next two weeks and it will be from a dealership who can find their suggested truck and not play games with customers. More