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Sir Walter Chevrolet Company

Raleigh, NC

3.4
130 Reviews

8501 Glenwood Ave

Raleigh, NC

27612

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Showing 130 reviews

November 07, 2024

They do good work. I have been getting my car serviced here for two years. More

by cjmcfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 07, 2024 -

Sir Walter Chevrolet Company responded

Thanks for the fantastic review! It’s great to know we met your expectations, and we look forward to assisting you again.

October 04, 2024

They made my recent visit very pleasant and enjoyable. I highly recommend this dealership. Thank you. More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service, Andre in sales
Oct 07, 2024 -

Sir Walter Chevrolet Company responded

We're happy to hear that your service visit for your Chevy with Mike went so well, Cooper! Thanks for leaving this five-star review, and we look forward to helping you out again.

September 20, 2024

This is a family owned dealership that is all about customer service and satisfaction. I bought a used Toyota Highlander yesterday and the service and pricing I received were excellent. This a "no ha More

by johnchandler70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Virnig (sp), Will, Mike, Desiree
Sep 23, 2024 -

Sir Walter Chevrolet Company responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience purchasing your Toyota Highlander. Our team is committed to providing excellent customer service and a no-hassle process, so it’s wonderful to know you felt that during your visit. We appreciate your support and hope you enjoy your new vehicle!

September 14, 2024

I cannot say enough GOOD about Sir Walter Chevrolet. From Sales to Service, they have always gone above and beyond for me, my family, and many of my friends. Their friendly and helpful staff in Sales More

by Alex W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Swan
Sep 17, 2024 -

Sir Walter Chevrolet Company responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you, your family, and friends have had such positive experiences with our team at Sir Walter Chevrolet. We greatly appreciate your kind words about Dana, Sly, Jesus, Greg, and our entire Service staff. Your continued support means a lot to us, and we look forward to assisting you with any of your automotive needs in the future. Thank you for being a valued part of our community!

August 15, 2024

Twice I have gone there with set appointment twice. First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed u More

by rmills333.rm
Recommend Dealer
No
Employees Worked With
JB Bryant and Mike Carlson
Aug 30, 2024 -

Sir Walter Chevrolet Company responded

We’re disappointed to hear about the difficulties you experienced with your appointments. If you’re open to discussing this further, please contact us directly at (919) 787-3700. Thank you for bringing this to our attention.

August 14, 2024

Very disappointed by the false advertising to bring me into the store. I am here to buy the truck and that said that is not the correct price even though I'm here now and it's still showing that advertise More

by TD
Recommend Dealer
No
Employees Worked With
Theo
Sep 13, 2024 -

Sir Walter Chevrolet Company responded

We apologize for the inconvenience you've experienced. Please reach out to us directly at (919) 787-3700 so we can address your concerns. Thank you very much.

July 18, 2024

James did a wonderful job, going above and beyond the scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people w More

by Jochamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Presser
Aug 08, 2024 -

Sir Walter Chevrolet Company responded

Thank you for your kind words! We’re thrilled to hear that James went above and beyond in assisting you with your car and that his knowledge and dedication made a positive impact on your experience. We truly appreciate your recognition of his honesty and hard work. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thank you for choosing us!

July 16, 2024

I purchased my 2007 Pontiac Solstice GXP back in April from Tom and had an excellent experience. I live in Massachusetts and Tom and the team made my experience seamless. Very honest group of guys here I More

by John B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 08, 2024 -

Sir Walter Chevrolet Company responded

Thank you for your feedback! We’re thrilled to hear that Tom and the team provided you with an excellent experience, even from across the country. It’s great to know that the process was seamless and that you found our team to be honest and reliable. We truly appreciate your high recommendation. If you need any further assistance or have questions in the future, feel free to reach out. Thank you for choosing us!

July 08, 2024

Derek confirmed the list of tasks I'd brought the La Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He a More

by Bill Stroupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 08, 2024 -

Sir Walter Chevrolet Company responded

So happy to hear that you enjoyed some great service with our team, Bill! Thank you for shouting out how Derek helped you out.

May 19, 2024

I sent my son to get oil change and tire rotation quoted $99.00 to $108.00 ended up paying $130.00. They charge twice for labor charges. More

by bigglenn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Swan
May 23, 2024 -

Sir Walter Chevrolet Company responded

We're sorry to hear that your son had a negative experience with our service department. We aim for transparent and accurate transactions and would like to speak with you to discuss any billing discrepancies. Please reach out to JB Bryant, our Service Director, at jbryant@sirwalter.com.

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