Back

Singing River CDJR

Florence, AL

3.5
442 Reviews

2354 Florence Blvd

Florence, AL

35630

Directions

By Type

Showing 442 reviews

March 15, 2020

I would like better communication. Like when you keep my car overnight I should be informed. And when I cAll. I should get answers quickly. More

by jaketray05
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Mar 17, 2020 -

Singing River CDJR responded

Jake - I'm very sorry that we didn't earn your five stars. I will discuss this feedback with my team so we can be more communicative moving forward. Don't hesitate to contact me if I can be of assistance. Thank you for your business, Mike Fowler - Service Manager - 256-766-7324

March 14, 2020

Greenway CDJR of Florence Had an excellent experience with them. Gordon Embry was great. Professional and no pressure making for a great shopping experience. Everyone I dealt w More

by original1bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Embry
Mar 15, 2020 -

Singing River CDJR responded

Thank you so much for leaving Greenway Chrysler Dodge Jeep RAM of Florence a five-star review! Gordon will love to read this excellent feedback. See you next time!

March 04, 2020

Always helpful I have been at the dealership twice recently both times without an appointment. Both times I was have difficulty with minor issues that I couldn’t res More

by pldryden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Mar 04, 2020 -

Singing River CDJR responded

Thank you so much for the kind review! We are so grateful to have you as a customer here at Greenway Chrysler Dodge Jeep RAM of Florence, and it is our pleasure to help you out. We look forward to working with you again sometime!

March 04, 2020

The experience was REALLY great. I’ve enjoyed being helped by Jay Jackson and the rest of the crew. I’m looking forward to purchasing another vehicle from them in the future. More

by ROWELLTREY
Recommend Dealer
Yes
Employees Worked With
Jay Jackson , Stanley Davidson
Mar 04, 2020 -

Singing River CDJR responded

We are so happy to hear that you enjoyed your experience working with Jay and the rest of our team at Greenway Chrysler Dodge Jeep RAM of Florence. Thank you very much for such a wonderful review! We hope you love your new vehicle and look forward to assisting you next time.

March 03, 2020

Friendly, professional, everyone made the process easy, good price. A great expience and like the new Greenway. Would recommend to others because you will see green! More

by sm08fe
Recommend Dealer
Yes
Employees Worked With
Brandon G, Channing Hatton
Mar 03, 2020 -

Singing River CDJR responded

Thank you for the 5-star review! We are so glad our team provided the friendly and professional service we pride ourselves on at Greenway Chrysler Dodge Jeep RAM of Florence. We are grateful for your recommendation, and we hope to see you again!

February 21, 2020

Awesome car buying experience. Fast did not take all Awesome car buying experience. Fast did not take all day THE CAR WAS DETAILED NICELY. REALLY WOULD RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING More

by Bridgette_fuqua
Recommend Dealer
Yes
Employees Worked With
David Mayfield, Matt Crane
Feb 24, 2020 -

Singing River CDJR responded

Thank you for the 5-star review! We couldn't be happier to hear that you had an awesome car buying experience here with us at Greenway Chrysler Dodge Jeep RAM of Florence. We hope to see you again down the road!

February 19, 2020

I like the fact that I was able to schedule an appointment the same day I called. They were also pretty quick with the oil change. More

by chancedmorris
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Feb 19, 2020 -

Singing River CDJR responded

Chance, thank you for writing us a review. It's great to hear that the Greenway Chrysler Dodge Jeep RAM of Florence team made your oil change a seamless experience. We're looking forward to working with you at your next visit!

February 18, 2020

I wish I could leave a negotiable score. They never do what they say they will do. Never on time. I will never do business or let any of my family do business with this company again. More

by JONCOLECOLLETT
Recommend Dealer
No
Employees Worked With
Bill in parts on the other hand is phenomenal.
Mar 03, 2020 -

Singing River CDJR responded

We run our business to provide straightforward service and it's hard to receive this feedback. I would appreciate the chance to learn the details here so I can address your concerns. Would you be willing to give me a call? Thank you, Andrew Gasque - Service Director - 1-888-414-7599

February 15, 2020

I wish sales was as good as service In for rough idle, Jason diagnosed worn cam which apparently is common with MDS engines. Tracy and Jason are very knowledgeable and completed the repa More

by wkwoodley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, Jason, Tracy, Bill Hyde, Bryan Stratton
Feb 17, 2020 -

Singing River CDJR responded

Thank you for trusting us with your vehicle! We are so glad that Tracy and Jason could address your concerns and get you safely back out on the roads. Have a great week!

February 14, 2020

Fast and Professional Service I was surprised how easy it was to go into a dealership and find someone who was genuinely interested in what I needed. Gordon Embry was friendly, kn More

by janer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Embry
Feb 14, 2020 -

Singing River CDJR responded

Thank you so much for taking the time to write Greenway Chrysler Dodge Jeep RAM of Florence a positive review! We're thrilled to hear that Gordon was so accommodating!

...
5
...