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Singing River CDJR

Florence, AL

Overview
Reviews
3.2
444 Reviews
Call Dealership (256) 766-7324

2354 Florence Blvd

Florence, AL

35630

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Showing 444 reviews

June 11, 2018

Great! Very friendly people! I got my car through Josh Breen he was very friendly makes you feel right at home when you go in and talk with him and he got me More

by Tina30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Breen
Report | Print
April 13, 2018

Used Car Everyone we met was extremely nice to help us to purchase a car. Andrew, Danny, Steve and Kayla went beyond what we expected to help us buy this car. More

by lvl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Steve, Kayla, Greg Turpen, Andrew Learn
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March 31, 2018

Worst ever never Have I ever , ever been in a more unorganized, more unprofessional dealership.. If you work for your money Have kids ,Bill's and one ounce of c More

by don't tread on me lee
Recommend Dealer
No
Employees Worked With
David Mayfield, James Cooper, David Moore, Glenn Camp
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Apr 02, 2018 -

Singing River CDJR responded

Sir, No one lied to you. We honor the Internet price posted at 23,724 for the 2014 RAM 1500 (R170550A). Our FINIAL number was $23,500 at $359. You wanted to be at $325 a month. You were in disagreement with the outcome of the payment. Which we have no control. As you know, YOUR credit score determines your monthly payment. We apologize that you feel the way and we still honor the price.

March 25, 2018

Lies lies lies I spent 2 days on the phone with Steve Learn explaining exactly my needs and my position on purchasing a new 2500. He went above and beyond to outrig More

by Casey Bennett
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Learn
Report | Print
Mar 31, 2018 -

Singing River CDJR responded

Mr. Bennett, We are glad that Landers McLarty sold you a vehicle and we hope they will service your vehicle as well. As you well know, YOU can buy off our webpage. It is complete with price, credit approval, and bank rates. Mr. Learn explained to you to get the best deal it helps to come to the dealership. As you stated, YOU lost your cool and was asked to leave due to FOUL LANGUAGE in the showroom. We at University Chrysler Dodge Jeep RAM is PROUD to be a Customer 1st Award of Excellence and we demonstrate with numerous of our customers. BUT from time to time, a dealership runs into a customer like you who is HIGH STRUNG and cannot be, please. We are NOT perfect, but we aim for perfection to help any customer to meet their goals.

Mar 31, 2018 -

Casey Bennett responded

Yeah I said bulls**t in the showroom. As I said, I can't stand and won't abide a liar. Yes I did buy a new truck from Landers McLarty and the experience was excellent. Know what they did that made it so great? They are honest and operate with integrity. They listen to what you say and work toward your goals and needs. You should try it. Reading around the internet about your dealership, one can quickly find how unprofessional, rude and pathetic you are at University. When I do need service, I'm sure Landers McLarty will be happy to accommodate my needs. I wouldn't buy a spare key from you people. Since you brought it up, one need only read through reviews about your service department to know to stay far away from them as well. The fact remains that Mr. Learn repeatedly LIED to me and MISLEAD me over the telephone on SEVERAL occasions. I highly doubt you people are capable of wrapping your minds and your operation around the idea of integrity but study on it nonetheless. It would serve you well. I looked for my truck for 6 months and spent time in contact with no less than a dozen different dealers, NONE of which I ever had any such trouble with. But hey, you DID sell one for Landers McLarty. Good job.

December 06, 2017

Great experience Mr. Turpen was very kind, professional. knowledgeable and helpful in ordering me the vehicle which I wanted. He did everything he could to find me i More

by Ksm7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 07, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

Feb 06, 2018 -

Singing River CDJR responded

Thank you for your business..

December 05, 2017

Awesome service!! I am so pleased with the service of this dealership. Very friendly staff. They were very attentive and considerate of my needs. I would highly recom More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 05, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

December 05, 2017

Amazing Service Greg made the buying process very easy for me. He took his time to make sure that I had the car I wanted and was happy. I would recommend any of my fa More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 05, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

December 05, 2017

Professional Greg is very professional and truly puts the customer first. He listens and will go above and beyond to get you in the vehicle you are looking for. More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 05, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

December 05, 2017

Super star dealership The only place to buy a car in the shoals area. Please don't was your time on price and inventory. The sales team was professional and a Supers More

by Longest Yard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 05, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

December 05, 2017

Greg Turpen knows his trucks!! I stopped by to get information about a 2500. After I talked to Greg, I bought myself a New 2500. I love my truck. Thank you Greg !! More

by Ramtruckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turpen
Report | Print
Dec 05, 2017 -

Singing River CDJR responded

Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to able to provide you with the best service. And remember, anyone you send to us as a referral, YOU WILL RECEIVE $300. Here is the website to register: www.universityreward.com Again, thank you for your business.

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