Simpson Chevrolet of Irvine

Simpson goes the EXTRA yards to ensure customer satisfaction, from the service dept. to the Sales department! My vehicle hadn't arrived, but they sent me home with a courtesy vehicle so that I was satisfaction, from the service dept. to the Sales department! My vehicle hadn't arrived, but they sent me home with a courtesy vehicle so that I was not greatly inconvenienced. More

Staff was very helpful, working with me on the phone to make for a smooth and quick lease contract. This was necessary as I was just discharged from the hospital and had no enery. make for a smooth and quick lease contract. This was necessary as I was just discharged from the hospital and had no enery. More

Mark Maker, the salesperson, was very knowledgeable and professional. The deal went smooth and was fair. I would recommend Simpson Chevrolet of Irvine and Mark Maker the salesperson to friends. This was professional. The deal went smooth and was fair. I would recommend Simpson Chevrolet of Irvine and Mark Maker the salesperson to friends. This was the second vehicle we purchased from Simpson Chevrolet of Irvine, 2018 Corvette in August 2017. We will be repeat customers for the next purchase. More

Top-notch service, that’s my experience 100% of the time I have the suburban serviced at Simpson Chevrolet. First and foremost, James Simpson personifies exceptional personable service. His professionalis I have the suburban serviced at Simpson Chevrolet. First and foremost, James Simpson personifies exceptional personable service. His professionalism enshrouded in his warm, personable welcoming manner is a first-class representation for this dealership. More

I brought my Traverse in for an oil change and was told to replace water pump for $2000 the mechanic locked the keys in the car then damaged the door. Dealer then sent traverse to repair bodywork I got car to replace water pump for $2000 the mechanic locked the keys in the car then damaged the door. Dealer then sent traverse to repair bodywork I got car back about a week and a half later and noticed immediately that AC did not work took it in and told I have to replace front and real evaporators 6000. Center counsel latch was broken and told that was another 400. So after a simple oil change at this dealership I have over $8000 worth of repairs in about two weeks and I have had my car for only a few days last month. Tried to get assistance from GM vehicle only has 88000 miles on it and their answer is no. So 8000 of work required when the AC was working great when we dropped it off now it is dead and it was not in my possession. I was ready with approved loan to purchase a new trax but not now. I currently own two GMs and have owned only GMs my whole life….I will not be buying another GM nor visiting this dealership. There is no reason for this vehicle to have this many problems and no reason for the Dealership and GM to leave me like this and if you can’t help you have lost a faithful customer. More

Simpsons is a very well run dealership. James Simpson in service is excellent and thorough. James Simpson in service is excellent and thorough. More

I am very happy with how fast the dealership took care of my truck. And how the respresentative stayed in contract. my truck. And how the respresentative stayed in contract. More

The folks at the dealership were friendly and helpful. The service on my truck was complete in about one hour which was amazing. I will definitely bring it back here. The service on my truck was complete in about one hour which was amazing. I will definitely bring it back here. More

Victor and Randy won my business through answering my call, providing helpful new vehicle information and proactively assisting me with a factory order. Due to an existing GM relationship with another de call, providing helpful new vehicle information and proactively assisting me with a factory order. Due to an existing GM relationship with another dealer, I anticipated buying my new truck elsewhere for a “better deal” however this other dealer was no match for Victor and Randy’s level of customer service. When my truck arrived early, it was no question that I would drive 60 miles from my home to purchase from Simpson Chevrolet instead of the closer dealer. More

The electrical problem still persists. I feel nothing was fixed. Technicians left their trash in my car was filthy, dirty. There is a technician there by the last name, Simpson, very unpro I feel nothing was fixed. Technicians left their trash in my car was filthy, dirty. There is a technician there by the last name, Simpson, very unprofessional and very rude. More