Simpson Chevrolet of Garden Grove - Service Center

The service department needs more employees. I waited 20 minutes to get my car after i had paid. Never received a call for my car being ready. I waited 20 minutes to get my car after i had paid. Never received a call for my car being ready. More

William was exceptionally helpful in setting up my service and making sure it was done in a timely manner. He provided me with important information about my car’s condition so my car lasts a long tim service and making sure it was done in a timely manner. He provided me with important information about my car’s condition so my car lasts a long time. His communication was clear and consistent every step of the way. Everyone there was friendly and helpful. I look forward to my next service with William’s help. More

Dominic was very helpful and great customer service. My first time here and I will be returning for my Truck service. My first time here and I will be returning for my Truck service. More

Dominicc was amazing! Great to work with, was informative and very efficient! Communication was excellent and his attention to detail was on point! Great to work with, was informative and very efficient! Communication was excellent and his attention to detail was on point! More

service department staffs are friendly and courteous specially Luis who is always my advisor, otherwise I didn't encounter anybody specially Luis who is always my advisor, otherwise I didn't encounter anybody More

Brought my car in for a recall and some service. Got charged $800 and my car is worse off now then before I brought it in. I was told I will get pictures of the balancing of my tires and got nothing Got charged $800 and my car is worse off now then before I brought it in. I was told I will get pictures of the balancing of my tires and got nothing and my car pulls more now. I didn't notice anything before bringing it in. I was told by Huu that the recall repairs will fix the issues with the constant notice about my trailer break and he said that will fix it. I still have the error appearing to this day. Nothing got done with my car and I spent $800 dollars on it and now will have to come in again to the dealer and waste my day doing it. More

all went as it was suppose to . . very helpful went through all items to be done and done no issues . very helpful went through all items to be done and done no issues More

Took 32 days for tranny warranty, you had the parts within 7 days Wouldn’t recommend any warranty work here within 7 days Wouldn’t recommend any warranty work here More

Service Center was very helpful, informative and courteous. Service performed was the estimated time and would recommend.. courteous. Service performed was the estimated time and would recommend.. More

Dominicc was great. . nice friendly and update me with the service.. definitely see me back.. thank you . nice friendly and update me with the service.. definitely see me back.. thank you More