Simpson Chevrolet of Garden Grove - Service Center

Jose G is an excellent and on top advisor Always on times checking up on customers checking up on customers More

Took my car in here for a diagnostics test. Advisors were dismissive and continued to not keep me updated about my car with many excuses lined up as to why. By day 9 of no update, I requested t Advisors were dismissive and continued to not keep me updated about my car with many excuses lined up as to why. By day 9 of no update, I requested to speak with some form of management, and I was informed all managers were off/out that day. By day 10 they miraculously had diagnostic results prepared... I will never use this facility or it's services again. More

Always exceptional service. I wanted to apologize for my rude behavior to Mr. Vinh Huu Vuong. No excuse for having a horrible day, Mr. Vuong was a great help, and I was extrem I wanted to apologize for my rude behavior to Mr. Vinh Huu Vuong. No excuse for having a horrible day, Mr. Vuong was a great help, and I was extremely rude to him. With all sincerity I would like to extend an apology. Thank you! More

German has great customer service! ! No complaints there However whoever I spoke with over the phone that set up my most recent appointment to have my shifter replaced assured me I ! No complaints there However whoever I spoke with over the phone that set up my most recent appointment to have my shifter replaced assured me I had a loaner vehicle set up. But when I got there there was so set up for loaner vehicle I was lucky enough that the cashier was able to provide me with one!! Other than that the experience was great.. More

William was very professional and courteous. I'm sure I will be back for service in the future. I'm sure I will be back for service in the future. More

Horrible communication, issues taken in not resolved. Still on going problems , GM corporate case open. Still on going problems , GM corporate case open. More

Dominicc with two c’s was amazing! Very helpful and informative without being intimidating! He went above and beyond from start to finish with customer service and my vehicle needs! Th Very helpful and informative without being intimidating! He went above and beyond from start to finish with customer service and my vehicle needs! Thank you!! More

Dominicc was professional, courteous and extremely knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle knowledgeable when I checked in my vehicle foe the service appointment. He communicated clearly and listened intently to my concerns with the vehicle. Thank you for a great experience and outstanding customer service!!! More

Jose was great to deal with! ! Professional and easy to deal with! Understand my circumstances and helped get my truck fixed! ! Professional and easy to deal with! Understand my circumstances and helped get my truck fixed! More

Dominic was great . He was awesome and my car was serviced on a timely matter. He was awesome and my car was serviced on a timely matter. More