Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
689 Reviews of Simpson Chevrolet of Garden Grove - Service Center
William A. was amazing! When I arrived to the dealership he took care of everything. was amazing! When I arrived to the dealership he took care of everything. More
Poor customer service. Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs. Couldn’t get to an important meeting on time. Person that helped me out didn’t seem to care about it. More
Excellent service as always. Great services advisors, took complete care of all my needs, Keep up the good work, Simpson of Garden Grove. Great services advisors, took complete care of all my needs, Keep up the good work, Simpson of Garden Grove. More
Jose in the service department is the reason I come back to this dealer. He goes above and beyond to make sure the customer leaves satisfied. He is a great asset to your dealership, and you are better for h to this dealer. He goes above and beyond to make sure the customer leaves satisfied. He is a great asset to your dealership, and you are better for his presence. More
Jose is absolutely great! He’s extremely efficient and super knowledgeable. He’s the reason why I trust my vehicle with this dealership! He’s extremely efficient and super knowledgeable. He’s the reason why I trust my vehicle with this dealership! More
Great service and close to home! Always a good experience and will be back. Thanks! Always a good experience and will be back. Thanks! More
I really enjoy the entire staff and crew at Simpson Chevrolet. Always going above and beyond to make sure I am well taken care of and in a timely manner. Fernando Trejo always makes sure my truck is in Chevrolet. Always going above and beyond to make sure I am well taken care of and in a timely manner. Fernando Trejo always makes sure my truck is in tip top shape to keep me safe on the road. Thank you Fernando! Fernando, Luis, Giovanni and Jose always make me feel like the most important customer of the day. I’ve been coming to Simpson Chevrolet since about 2006 and this team of gentlemen is by far the best in the business when it comes to customer service. Thank you guys!! See you all at my next maintenance appointment. More
From the moment I walked in the staff was welcoming, reassuring, and professional. Luis went out of his way on his vacation to communicate updates with me and try to accommodate my schedule. The communi reassuring, and professional. Luis went out of his way on his vacation to communicate updates with me and try to accommodate my schedule. The communication was wonderful and much appreciated. I also felt that the staff was very honest about the problems and possible solutions. More